Carson, CA repair reviews

Arrived on time

After 3 visits in 2 weeks this technician was able to find & repair the parts. Dryer is working great due in part to a patient, diligent tech.

Great service

I have been trying to get my freezer fixed since October 6, 2018.....I now have to wait until 1/25/19 for a 4th repair call....not exceptable! P.S. one star is two too many....

Technician should have brought own vacuum to clean out dryer

Technician brought all items he needed to check appliance

I'm still not sure yet that repair was made. I resent service person going under my sink where I keep my supplies without my permission and inferring what product I used. Also I resent her implying after my using dishwashers for over 40 years I now am stupid and I need remedial help. According to her if it's not working it must be my fault. I don't use my dishwasher every day so it may take awhile for me to know if I still have a problem BUT if I have to make another service call I DO NOT WANT THE SAME PERSON. I prefer someone that can find the problem and correct it or Sears live up to my service contract (which I have paid timely for MANY years) and replace my dishwasher. Fix my machine or honor the 2nd part of my contract.

First of all, it took 2 missed appointments (No one showing up or calling) before someone finally came. The sad part about this is, the technician called 2 hrs after the appointment window had ended. Man was I mad, but because this was the third attempt to get my oven repaired, I told the tech I was waiting on him. I must say the technician was very nice and came prepared to fix my Oven not the Cooktop. Sears Customer Service had given the tech the wrong information. So far, no smell of Gas from my oven, which was the problem and why I requested service in the first place. Oven still working fine.