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  5. Sears Appliance Repair
  6. 2250 El Mercado Loop
  7. Reviews

2250 El Mercado Loop Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (152 reviews)
Joseph A.
March 20, 2024
Overall rating

Professional and was prompt identifying problem, ordering replacement part and returning to repair.

Ethelsue P, Hereford, AZ

Knowledgeable technician
March 16, 2024
Overall rating

John is a very knowledgeable and courteous technician. Thank you

N. D., AZ

Excellent Customer Service
March 06, 2024
Overall rating

As always, the technician arrived on time and performed my service professionally and politely. A&E, or Sears has always given us good service and value for our money.

Donald P, Sierra Vista, AZ

Dishwasher
March 01, 2024
Overall rating

A great service technician. Found the problem pretty quick. Decided not to get it repaired and just replace the dishwasher.

John M, Sierra Vista, AZ

Refrigerator Repair
February 28, 2024
Overall rating

Nathan was exceptional! Parts were better than the original and repair was done quickly.

Scott C, Sierra Vista, AZ

Knowledgeable Technician
February 28, 2024
Overall rating

Early, on time, courteous, knowledgeable To survey service: don't waste my time with surveys that can be answered in less than 10 words

Barbara S, Elgin, AZ

Knowledgeable
February 26, 2024
Overall rating

Nathan was friendly, respectful and knowledgeable. I would recommend him and if he has to return, I would prefer you send him again. Thank you

Ivette C, Hereford, AZ

Excellent
February 21, 2024
Overall rating

Joseph was very polite, arrived promptly, did a great job and cleaned up before he left. Very pleased with the service.

Judy M, Sierra Vista, AZ

Great, Connected, Excellent and Reliable!
February 11, 2024
Overall rating

Kevin is great! He's highly knowledgable, professional, a good communicator, friendly and respectful of our home. Our 15 year old fridge stopped working one day before our Airbnb guests were arriving... on a Friday. We live in a rural area and local services are not always available. I called the Sears service number that was on the sticker inside the fridge unsure someone would actually pick up the call. Amazingly, there was a live person on the other end that understood and troubleshooted the problem with me right away. They got me on a service schedule and afterwards they immediately connected me to a very efficient text service that kept me informed every step of the way until Kevin arrived. Once on site, Kevin did an amazing job troubleshooting and repairing the fridge in a timely fashion. We had to replace the thermostat. It was ordered on Friday and delivered by Monday. Unbelievable. The whole process did take a week to get completely fixed. But for our rural area that's great!! Overall, we were impressed that Sears Home Services are still there, and having evolved with the times, better than ever. Thanks so much. Well done!

Mari C, Hereford, AZ

5 star service
February 09, 2024
Overall rating

Friendly and knowledgeable technician. I highly recommend him. He answered all our questions and gave us very good advice.

Fred B, Sierra Vista, AZ

Average Rating: 4.7/5 (152 reviews)

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