Sierra Vista, AZ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 152 Reviews
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Seemed to work ok for three months.Jay, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The tech who came today was friendly and professional. It was a mystery why the refridgerator/ freezer came back on by itself!Thank you for sharing your great rating! We thank you for choosing Sears Parts Direct and hope you recommend us to your friends and family.
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Kevin did an overall excellent job! I cannot finish the review because your text block is in my way. Rap the programmer on the head!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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T the job was done well left his job cleanThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Happy with the service.Dear James, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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First appointment was the 5th of October. Repair was scheduled for the 20th of October to replace the locking mechanism. Technician tested it before he left and it was working. The locking mechanism is now not working again. The soonest a technician can be scheduled to come look at the washer is 11/16. If another locking mechanism is needed, my assumption is I will have to wait another 15 days to have the washer working. I will no longer be doing business with Sears and will be canceling my home warranty. Repairs that were not completed correctly the first time should be given priority and be able to send a technician sooner than 12 days wait time.Dear Rheanna, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I am grateful that there was nothing wrong with my dryer. There were loose coins that were causing the intermittent noise when my dryer was on. I am not happy I had to pay $104 general inside inspection of my dryer.Yvonne, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Wonderful service. It's so nice to have a working refrigerator again.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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As always, the service was great. I have used Sears Home Services before and I would use them again.
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I was very pleased to have the service representative show up as planned and answer all my questions. Thank youDear William, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!