Phoenix, AZ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 340 Reviews
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charged me for service thai I had canceled because they reschuled and we could not wait for three weeks for a washing machine so I fixed it my self. I should have been charged for a diognastic charge and parts but I was charegd for everything. This is not right and I will dispute it and let the better business burogh Know about this.Victor, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Tech was informative, friendly, but forgot to fix the wheel that slides the rack. After the tech departed, I found the wheel on counter which had broken when tech was cleaning inside of dishwasher. I didn’t have his cell phone number to ask him to return, so I guess I will manage until I need service again.
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Other repair service couldn't get here for at least 10 days, Sears sent someone out the same day! Great customer service.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Your technician was very helpfulThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very knowledgeable and excited about my appointment tomorrow to finish the repair to my washing machine.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Service technicians are very professional.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Very professional and courteous. Diagnosed the problem and knew how to correct right away. All fixed now!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The service man was able to put in a new ice maker. I'm pleased.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing SearsPartsDirect!
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Eldon was professional and honest. Great work ethic and customer service. Refreshing, since you never get this quality of service these days.Dear Wendy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Extremely satisfied with work done.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.