Phoenix, AZ repair reviews

I used them week ago and so happy.

The technician was excellent. A part had to be ordered causing a 5-10 day delay but he found the part and picked it up. Very professional.

The technician explained what the problem was and confirmed that it was actually a plumbing leak and not being caused by the refrigerator.

The service person was pleasant but after a quick review of the issue I described said he'd have to return as he thought it was a motor issue. He said he would need help b/c it was a stackable unit. After telling him about the issue again he called someone who helped him understand it was simply a latch/lock replacement - which he had on his truck. He was at our home less than 30minutes and the cost was $324 which is excessive.

request recorded was incorrect, was given 3 different time frames, finally an employee with knowledge and informative fixed my problem with no fuss . Thank you Dusten. After many years with Sears, I was disappointed with the attitude of the whole situation.

Pretty thorough check on old dryer. Checked washer - thought there was something wrong, tried to sell me some kind of maintenance agreement, but wasn't too pushy.

Tech seem knowledgeable & it seem problem was solved but 3 days later, same problem again. Dishwasher is full of 3” of water. It’s still not draining.

Technician made service appointment from 2-4pm. I called at 1:45, said it would be 3:00pm. Finally arrived after 5:00pm. I wasted whole day waiting....not good...

On time, knowledgeable and polite

I wanted an annual inspection which I got, but there was a little noise I wanted him to look at and he told me he could do inspections but was not a refrigerator service guy yet. So if I wanted a refrigerator annual maintenance check, WHY didn't they send a refrigerator guy!