Phoenix, AZ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 311 Reviews
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Great service. Arrived at time they said they would and work was completed quickly and efficiently.HI ED ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Great service manHi Lorna, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Great service manHello Lorna, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Fan motor replaced after waiting 2 months for an appointment, refrigerator still not working. Bought a new one. Will be looking for a new repair company when this one needs service.Hi Member, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Water heater started leaking on Thursday. It is still under warranty. Called Sears repair on Friday and they set an appointment for Wednesday for,what I thought, was to replace the water heater. Tech comes out on time, 1 pm, and takes pictures to send off to verify the leak. Says someone should contact me within 24 hours to set another appointment. It is now Saturday morning and have not heard from anyone. Still no hot water in my home!We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Follow up visit was friendly and professional.Hello Albert, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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annual check up. Machine operating wellHI 369z,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I used them a week ago and they did a good jobHello Snehy, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Ice maker not working, replaced "Ice maker" BUT still not working. That was $600.00 . Then repairman figured it is probably control board, BUT he didn't have on truck, but he could order it or $300.00, no labor quote. SO, if your ice maker goes out highly consider getting a new fridge.HI KAREN ,we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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Great job, solved the issues I was concerned about.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!