Phoenix, AZ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 201 Reviews
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Very professional and knew what he was doing.Hi Don,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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JC did a great job and in the time he said. The refrigerator started working immediately and is doing better and quieter than 3 yrs ago when we bought it. Thank youDear Harold, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Ken provided great service !Dear William, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I have something that has turned yellowish/gold that was not there when I bought the microwave. When I asked about it and it removal, well lets just say they did not take care of it, and no one can say what it is or from where it derived from.Dear Manuelita, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Technician was professional and courteous. The original problem he came out for was resolved before he came, but he went ahead a did a thorough maintenance on the machine, and explained what he was doing or looking for.Dear Gale, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician was courteous and professional, and explained everything that he did.Dear Gale, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I was very impressed with Sears Home Service. The repairman was very courteous, on time, and great communication! I am confident I will be using Sears Home Service again.Dear Carolyn, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Read the above.Dear Robert, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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The initial service person was great. He said he would report that the water heater needed replacement. 5 days later I have had no communication from Sears & I still have no functional water heaterDear Gilbert, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{HomeServiceReviews@transformco.com}} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The technician was very hard to understand due to his Asian dialect. When someone comes to work on my property I expect them to come to my front door to let me know they're here not announce their arrival by phone, you're already on my property. There was an issue with depositing my check and the signal for his phone....not my problem. I did not want to use my credit card which I finally relented in doing as he wanted me to void my first check and write another one!! NO. If the first check wouldn't go through what makes him think the second would go through. I do not want him back as a technician.Hi,Molly F, we would like to provide you with some assistance regarding the 'Riding Mowers' issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.