Phoenix, AZ repair reviews

Our repair man was nice & professional like always.

Dryer still makes a lot of noise

Initial visit was great, seemed to be perfect. Was told I would receive a receipt via email. I have not received it. Was told to wait for 24 hours before loading the refrigerator, /the refrigerator never got cold. Made a 2nd appointment. Was scheduled for second appointment on 4/2/2020 between 8AM and noon, received a phone call at a11:31 AM telling me my appointment had been canceled. To many technicians apparently called in sick. Was told first available next service was next Monday. To put it bluntly I was frustrated, I am practically deaf, so I had been sitting at a window where I could see when the technician drove up. I had already been without a refrigerator since the previous Saturday, medication had to be kept cool in a refrigerator, now it was in a ice chest. I asked to speak to her manager and was refused. I then told her that next Monday was not acceptable, and she told me that was the best they could do. I told her that would not work and that I expected a returned call from Sears within an hour or I was going to raise a ruckus. To her credit sh did call back with an appointment for 4/3/2020 between 8AM and noon.

The repairman was on time and did a good job in conducting his maintenance.

Great service

Used them for annual maintenance service for dishwasher.

Great technician. Job done right and quickly.

Tech was very nice and efficient

Happy that repairs were taken care of quickly w/ no problems.

Routine yearly Maint. Service was excellent. Thanks Jim