Mesa, AZ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 213 Reviews
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Gentleman wasDear Mary, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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professional, speedy, competentDear Cathy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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My dryer is taking hours to dry one load. The repair guy came and dusted the filter on the outside of the house and said it is fixed. My dryer is still not drying.Dear Aimee, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Again, service was fine but bill is difficult to understand. Am disappointed that I evidently can not use the self cleaning feature on my ovens.Dear Dennis, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Three months...four service calls...dishwasher still broken. Service man won't return calls when I am able to leave message.Dear Rex we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at Homeservicereviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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Angel was very thorough and professionalWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Angel did an excellent jobWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Happy to have hot water againHI RICHARD ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Technician was friendly and knowledgeable, replaced part in less than 30 minutes. However the labor charge was was $230. That amounts to almost $500/hr rate. Outrageous during these hard timesWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you. We would be happy to see what we can do for you!
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Called in for service and it took almost a month just to get service to look at my microwave. They finally came out and ordered parts, that took another month. This all occurred over the Thanksgiving holiday. We fInally got it repaired, service man was great, communicate to come early and was very quick to complete the repair. However, the next day which was Christmas, the microwave went out again. I will be calling again. Unfortunately, last year it went in the blink 3 times but on the 4th it was not all with in 1 year. Really frustrated!Hi Antonia, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.