Fort Smith, AR repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 120 Reviews
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Very pleasant gentleman fixed within a week. Parts came in fast.Dear Linda, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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He came and got our refrigerator fixedHello Lou, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I think the repairman was more focused on selling a maintenance agreement.Hi Buck, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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great job.
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Knew What He was Doing. Works Great
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Our tech has done everything he can to repair the problem. We haven't had a refrig all summer long. I do not know what else he can do.
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Very knowledgeable and friendly!
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I thought he was going to be here on the 17th, but didn't come until the 24th. I was without my mower for a month.
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Tech was nice but arrived after 5:00 PM which meant I sat at the house all day unable to leave, then he showed up that late in the day. He had no idea what the service call was about. Then when he found out what I needed, he said he couldn’t do anything about it. I wasted two weeks waiting on a technician, only to be left with nothing accomplished.
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The first man just used my blower to get the ice off wall of the refrigerator. Well it froze back up and we had to call again. This different man came out and he ordered 3 parts. When they came we called again . The first man came again. My husband had to ask him if he was going to put the parts on. He didn't think they were needed. My husband told him the other man said they were needed. So he put them on. He had ordered us a filter the first time he was here. When it came it was the wrong one. We tried to talk to someone about exchanging it. Finally got someone to say they would send the right one. It never came. So this man that originally ordered it, ordered another one and took back the wrong one. Hopefully it will come soon.