Tuscaloosa, AL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 71 Reviews
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Charles did an outstanding job, as usual. Fixed the problem right away, but when I had a question about it, he showed me and explained what he did so I could understand that the problem of fixed completely.
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We were very pleased with the service and the technician!
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I used them on the 15th- placed a new part -DID NOT WORKWe're sorry that your refrigerator still isn't working. We have sent you a separate email requesting additional information. Thanks!
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The actual service was very good. The repairman called early in the morning to let us know his schedule and when he should be getting there so that we could do other things in between. Then he called again when it was closer to the actual time. No one had ever done that before. That was great. The only negative is how long you have to wait before someone gets scheduled to come out.
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Appliance not repaired in a timely manner and I’ve still received a bill stating part not covered even with a warranty.We're sorry that your refrigerator is still not working. We have sent you a separate email requesting additional information. Thanks!
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Randall was very professional and did a great job with our service issue.
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Waiting on part called 3 time supposed to call back never did
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The technician found the real problem, went and got the right part, fixed the problem and left. He was polight and kind.