3355 Highway 431 Suite 7 Reviews

Read reviews from customers who used our services at 3355 Highway 431 Suite 7


Total reviews

33


Average Rating

4.5/5

March 20, 2025
Overall rating

Devon was on time, professional, knowledgeable, and kind! Great technician, great service, and very helpful!

Cody H,

Customer service response - Thank you for your positive feedback, Cody! We're thrilled to hear that Devon provided professional, knowledgeable, and helpful service.

Sears Home Services on 1742432286851

February 02, 2025
Overall rating

The maintenance guy came in a little bit earlier than he said he would be there, he fixed everything in a timely manner, and he left the laundry room looking better than when he first got here. He was extremely nice and I could not have asked for a better one.

Manda J,

Customer service response - Thank you for your positive feedback, Manda! We're thrilled to hear our technician was prompt, efficient, and left your laundry room in great condition.

Sears Home Services on 1738557588739

September 30, 2025
Overall rating

Repaired refrigerator after months of waiting on a certified technician. Made sure it was cooling/freezing properly before he and his associate completed ticket. Thank you both.

Eileen H,

September 23, 2024
Overall rating

Very professional and got the job done.

Shay T,

Customer service response - Thank you for your positive feedback! We're pleased to hear our team provided professional service and completed the job efficiently.

Sears Home Services on 1727145001165

September 02, 2024
Overall rating

Gail S,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1725276757590

June 26, 2024
Overall rating

Randy L,

Customer service response - A big thank you, Randy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1719384756408

June 04, 2024
Overall rating

Devon was my technician and he was marvelous!! Very polite and professional, knew the problem from our phone call as I described it, had the parts and made a quick repair. I was very pleased with his work and enjoyed our conversation while we waited on the spin cycle to test his repair!!

Connie B,

Customer service response - Thank you for sharing your positive experience with Devon; it's wonderful to hear that his professionalism and efficiency left a good impression. We're delighted that the repair was quick and satisfactory!

Sears Home Services on 1717601604906

November 30, 2025
Overall rating

Tech was on time and professional. Was not able to fix my fridge. Wrong part and they don't weem to be able to address this problem and now tell me they can't (won't) fix it. not happy with sears.

Tom D,

Customer service response - We apologize for the inconvenience, Tom. Thank you for your feedback, and we recommend contacting us directly to resolve the issue with your fridge.

Sears Home Services on 1764555731008

January 06, 2025
Overall rating

Very nice answered my questions professionally seemed to know what he's doing .⁹

Arnold S,

Customer service response - Thank you for your review, Arnold! We're glad to hear that our technician answered your questions professionally and demonstrated expertise.

Sears Home Services on 1736225898509

August 21, 2024
Overall rating

James B,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1724295197360

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