3355 Highway 431 Suite 7 Reviews
Read reviews from customers who used our services at 3355 Highway 431 Suite 7
Total reviews
35
Average Rating
4.4/5
He was very knowledgeable and thorough and made every effort to resolve the issue. Since someone else had been here before and did not.resolve our issue we did no have to pay any of the cost today so that was a plus as well.
Kenneth S,
Customer service response - Thank you for your feedback, Kenneth! We're glad to hear the technician was knowledgeable and thorough, and that you appreciated the resolution without additional cost.
Sears Home Services on 1789695894241
The repairman was very professional and very thorough. He finished the work very fast and was very good. He gets highest marks from me on his work. I very much appreciated the whole thing. I would recommend him to anyone else if I could. Thank you so much.
Esther B,
Customer service response - Thank you for your feedback, Esther! We're glad to hear you appreciated the professional and thorough service, and that you would recommend our repairman to others.
Sears Home Services on 1781467335523
She did her job and put a new part on.
Catherine,
Customer service response - Thank you for your feedback, Catherine! We're glad to hear the job was completed with a new part.
Sears Home Services on 1781221543227
Mary W,
Customer service response - Thank you for the amazing 5-star review, Mary Ellen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780673486356
Very nice and knowledgeable young man. Thank you, Justice
Pat U,
Customer service response - Thank you for your feedback, Pat! We're glad to hear Justice was nice and knowledgeable.
Sears Home Services on 1778797294068
Aaron was very polite, friendly, courteous, and professional. Arrived on time as scheduled. Would definitely recommend him as repairman.
Celia A,
Customer service response - Thank you for your feedback, Celia! We're glad to hear Aaron was polite, friendly, and professional, and that you would recommend him.
Sears Home Services on 1778685060319
Carolyn was very professional and extremely knowledgeable. During her initial visit she was able to quickly identify the problem and got the parts ordered. Once parts arrived she had our freezer operational in no time!! Hate the fact that we were unable to talk to a real person! AI is horrible!!
Jane,
Customer service response - Thank you for your feedback, Jane! We're glad to hear Carolyn was professional and knowledgeable, and we appreciate your patience with the AI system.
Sears Home Services on 1778118286967
Terry G,
Customer service response - Thank you for the amazing 5-star review, Terry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777045475012
Carolyn was very professional and knowable. She had not worked on our type frigerator before but was determined to figure it out and she did a great job. Highly recommend.
Angela C,
Customer service response - Thank you for your feedback, Angela! We're glad to hear Carolyn was professional and determined, and that she did a great job with your refrigerator.
Sears Home Services on 1775068220299
Anita C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774576098824
Karen B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1773360894822
Missy H,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1771808140892
Aj C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1771370920763
Dennis W,
Customer service response - Thank you so much for the 5-star rating ! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1768881368401
Jeremy came Monday morning found the problem and ordered the part. The part was delivered Tuesday he came back Wednesday and installed the part.
Fred C,
Customer service response - Thank you for your positive feedback, Fred! We're glad to hear Jeremy efficiently diagnosed the problem and completed the repair promptly.
Sears Home Services on 1766022658288
Georgia W,
I was at work and the technician kept me in the loop on everything
Bernard H,
Customer service response - Thank you for your positive feedback, Bernard! We're glad to hear our technician kept you informed throughout the process.
Sears Home Services on 1759716457914
Prompt and knowledgeable about my equipment. Cleaned machine and provided advice for maintenance of my equipment. Customer
Deborah J,
Customer service response - Thank you for your positive feedback, Deborah! We're glad to hear our technician was prompt, knowledgeable, and provided helpful maintenance advice.
Sears Home Services on 1754008042881
Detailed and Honest
Jasmine J,
Customer service response - Thank you for your positive feedback, Jasmine! We're glad to hear you found our service detailed and honest.
Sears Home Services on 1750981128125
Randy S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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PRISCILLA F,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1742956414622
Devon was on time, professional, knowledgeable, and kind! Great technician, great service, and very helpful!
Cody H,
Customer service response - Thank you for your positive feedback, Cody! We're thrilled to hear that Devon provided professional, knowledgeable, and helpful service.
Sears Home Services on 1742432286851
The maintenance guy came in a little bit earlier than he said he would be there, he fixed everything in a timely manner, and he left the laundry room looking better than when he first got here. He was extremely nice and I could not have asked for a better one.
Manda J,
Customer service response - Thank you for your positive feedback, Manda! We're thrilled to hear our technician was prompt, efficient, and left your laundry room in great condition.
Sears Home Services on 1738557588739
Repaired refrigerator after months of waiting on a certified technician. Made sure it was cooling/freezing properly before he and his associate completed ticket. Thank you both.
Eileen H,
Very professional and got the job done.
Shay T,
Customer service response - Thank you for your positive feedback! We're pleased to hear our team provided professional service and completed the job efficiently.
Sears Home Services on 1727145001165