2003 US-280 BYP Reviews
Showing most recent reviews from verified customers of Sears Home Services
Andy C
Alex(Hope I got the right name) Was excellent he came in very professional introduced himself, got directly to it. I told him what was going on. My fan was not moving. I sit down on the porch no lie within 67 minutes. He come back around, saying turn on the air condition. I turned it on, not realizing what he was doing. He said well is working! I said wait a minute you fix it already he said yeah he said I forgot the name of the part but he put the part on there and we have been without air condition for over a week and a half. He fix it in seven minutes!! Lee had another service company coming through through my CHOICE Warranty , but I have to research on them. I quickly cancel them so I can get someone else to reschedule and thank God Sears picked up the ticket. They are the only ones I would deal with in regards to HVAC they have not done me wrong yet. I don’t think they ever will great job.!!!
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 22, 2025
Randy M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 14, 2025
Larry L
Good
Customer service response - Thank you for your feedback, Larry! We're glad to hear you had a positive experience.
Sears Home Services on April 08, 2025
Marilyn S
My technician Darryl was great he explained what he was doing every step of the way. He thought it was something major at first then he tried one more thing. This solved the problem. He checked several times to make sure everything was ok. I am so thankful because things have been a little difficult for me. This was my first time using Cinch which sent Sears Appliances and I am satisfied. Thank you all!
Customer service response - Thank you for sharing your experience, Marilyn! We're glad to hear Darryl was thorough and resolved the issue for you. We're happy to have provided a satisfying service.
Sears Home Services on April 07, 2025
Linc B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 16, 2024
Brooke M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 16, 2024
James F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 16, 2024
Tiffaney G
He was very communicative and super polite.
Customer service response - Thank you for your feedback, Tiffaney! We're pleased to hear our technician was communicative and polite during your service.
Sears Home Services on December 09, 2024
Venise R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 21, 2024
Lillie C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 06, 2024
