Appointment Lookup
802-552-4364
2003 US-280 BYP Reviews
Read reviews from customers who used our services at 2003 US-280 BYP
Total reviews
84
Average Rating
4.1/5
Very professional and got the job done.
Ronald R,
He was very friendly and knowledgeable of his job. Did a fast and great job
Ken S,
Carroll K,
He was very curteous, and got the job done in a timely matter.
James C,
No one showed up and no one called.. It's 6:00 and past the repair time window... This is not the way one should do business!! I guess our refrigerator is not going to get repaired!
Head A,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748478403218
Glenda K,
Customer service response - Glenda, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1716456782627
Second time they have come to fix dryer and two totally different diagnosis. Dryer still not fixed. It has been almost 3 full weeks.
Marcie R,
Customer service response - We apologize for the trouble you've faced, Marcie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1784249023447
Did not fix the problem technician left after taking it off of test mode saying it would kick on and it never did
Kolbie C,
Customer service response - Thank you for the amazing 5-star review, Kolbie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780506318281
After one week, three rescheduled appointments (two of which without notification) never showed. Was notified of my technician was going to be late by 2 hours (1600-1800 window) so I leave the house at 1500 to run a errand down the street, TWO MINUTES AFTER I LEAVE I get a text with a picture (from their vehicle so they never rang the doorbell) of my house and empty driveway saying “knock knock sorry we missed you” and that and I should call the number on the provided on the voicemail. I had no missed call nor any voicemail was left. All and all horrible AI customer service so you can’t talk to anyone about it Overall, terrible experience if I could, I Would give negative stars.
Adrianne T,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1775170541679
He was extremely rude to my tenant and did not communicate at all about what was being done .
Persephone L,
Customer service response - We apologize for the trouble you've faced, Persephone. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1775087904713
