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2003 US-280 BYP Reviews
Read reviews from customers who used our services at 2003 US-280 BYP
Total reviews
81
Average Rating
4.1/5
He was very friendly and knowledgeable of his job. Did a fast and great job
Ken S,
Carroll K,
He was very curteous, and got the job done in a timely matter.
James C,
No one showed up and no one called.. It's 6:00 and past the repair time window... This is not the way one should do business!! I guess our refrigerator is not going to get repaired!
Head A,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748478403218
Glenda K,
Customer service response - Glenda, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1716456782627
After one week, three rescheduled appointments (two of which without notification) never showed. Was notified of my technician was going to be late by 2 hours (1600-1800 window) so I leave the house at 1500 to run a errand down the street, TWO MINUTES AFTER I LEAVE I get a text with a picture (from their vehicle so they never rang the doorbell) of my house and empty driveway saying “knock knock sorry we missed you” and that and I should call the number on the provided on the voicemail. I had no missed call nor any voicemail was left. All and all horrible AI customer service so you can’t talk to anyone about it Overall, terrible experience if I could, I Would give negative stars.
Adrianne T,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1775170541679
He was extremely rude to my tenant and did not communicate at all about what was being done .
Persephone L,
Customer service response - We apologize for the trouble you've faced, Persephone. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1775087904713
The technician is way out of his league the lies and deception that he knows what he talking about is truly false he told me one thing and it was a lie he said my AC was working to my face and told his boss a lie. He doesn't have a clue.
Carl J,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1771459310992
Technician came to service our HVAC, but let us know he was not trained to work on a zoned system. Paid $75 for no solution.
James D,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1767744593823
Shirley S,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1766106715679
