3720 Pepperell Parkway Reviews
Read reviews from customers who used our services at 3720 Pepperell Parkway
Total reviews
133
Average Rating
4.3/5
Allow customers to talk to actual people instead of automated service
Shoebe B,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1707448544399
Unfortunately Sears Home Repair could not complete the service order on our oven, and the technician stated they were not going to fulfill their obligation to complete the repair, or assist in purchasing a replacement appliance that they were unable to repair, as stated in the service agreement. I feel we should at least be refunded the money spent to purchase the Sears Home Repair service agreement.
Fred W,