3720 Pepperell Parkway Reviews

Read reviews from customers who used our services at 3720 Pepperell Parkway


Total reviews

149


Average Rating

4.3/5

August 20, 2026
Overall rating

Linda M,

Customer service response - Thank you for the amazing 5-star review, Linda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787329593634

August 14, 2026
Overall rating

JD was very professional and is a credit to his profession. Thanks, JD!!!

Michael W,

Customer service response - Thank you for your feedback, Michael! We're glad to hear JD was professional and a credit to his profession.

Sears Home Services on 1786765304433

August 04, 2026
Overall rating

Figured problem quick and fixed.

Judy P,

Customer service response - Thank you for your feedback, Judy! We're glad to hear the problem was figured out quickly and fixed.

Sears Home Services on 1785880727913

July 15, 2026
Overall rating

Mr. Alexander was very professional. He came to my house and did his job. My AC is working good so far. I will highly recommend Mr Alexander to work on your AC.

Mae H,

Customer service response - Thank you for your feedback, Mae! We're glad to hear Mr. Alexander was professional and that your AC is working well.

Sears Home Services on 1784218584074

July 13, 2026
Overall rating

Very professional and respectful! Thanks Devin for repairing our dryer!!

Okera J,

Customer service response - Thank you for your feedback, Okera! We're glad to hear Devin was professional, respectful, and successfully repaired your dryer.

Sears Home Services on 1783977207275

July 12, 2026
Overall rating

Bradley T,

Customer service response - Thank you for the amazing 5-star review, Bradley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783878446666

July 09, 2026
Overall rating

Gwendolyn R,

Customer service response - Thank you for the amazing 5-star review, Gwendolyn! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783629655026

June 30, 2026
Overall rating

Appreciate quick and accuraye diagnosis.

Cheryl S,

Customer service response - Thank you for your feedback, Cheryl! We're glad to hear you appreciated the quick and accurate diagnosis.

Sears Home Services on 1782916858570

June 14, 2026
Overall rating

Fantastic and extremely professional

Chef I,

Customer service response - Thank you for your feedback, Chef Leonardo! We're glad to hear you found our service fantastic and extremely professional.

Sears Home Services on 1781541447035

June 09, 2026
Overall rating

The technician did an excellent job. Thank you!

Charles L,

Customer service response - Thank you for your feedback, Charles! We're glad to hear the technician did an excellent job.

Sears Home Services on 1781104398933

June 09, 2026
Overall rating

Debra E,

Customer service response - Thank you for the amazing 5-star review, Debra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781039623323

June 07, 2026
Overall rating

JD was awesome! He diagnosed the problem quickly and provided me with all of my options for repairs, including some options that might save me a little bit of money. I will definitely call him again when I need an appliance repair.

Deborah H,

Customer service response - Thank you for your feedback, Deborah! We're glad to hear JD quickly diagnosed the problem and provided cost-saving repair options.

Sears Home Services on 1780924928852

June 03, 2026
Overall rating

V R,

Customer service response - Thank you for the amazing 5-star review, V B Richardson! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780515375031

May 26, 2026
Overall rating

Scheduled & arrived on-time. Knew how to assess problem & how to access correct components. Had right equipment and worked efficiently. Refrigerator cooling now 72 hours later. Hope for continued normal operation.

Kip P,

Customer service response - Thank you for your feedback, Kip! We're glad to hear the service was timely, efficient, and that your refrigerator is cooling properly.

Sears Home Services on 1779754234558

May 05, 2026
Overall rating

Schedule was given for hours 8-5. Service person running slightly behind and arrived a few minutes after 5:30 PM. We were updated about the arrival of the repair person throughout the day.

Sandra C,

Customer service response - Thank you for your feedback, Sandra! We're glad to hear you were kept updated about the arrival of the repair person, even though they arrived slightly behind schedule.

Sears Home Services on 1778034158075

May 06, 2026
Overall rating

Our tech was very nice and he cleaned up behind himself

Cheryl C,

Customer service response - Thank you for your feedback, Cheryl! We're glad to hear the tech was nice and cleaned up after himself.

Sears Home Services on 1778026855767

April 26, 2026
Overall rating

Nick B,

Customer service response - Thank you for the amazing 5-star review, Nick! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777163548968

April 24, 2026
Overall rating

JD was very knowledgeable and was able to help correct an error made in the technical support. He repaired the dishwasher and made sure it was operating correctly before he left.

Janice R,

Customer service response - Thank you for your feedback, Janice! We're glad to hear JD was knowledgeable, corrected the error, and ensured your dishwasher was operating correctly.

Sears Home Services on 1777067802712

April 23, 2026
Overall rating

Brandon Fergason was super! He went the extra mile to take care of our system. I think he is a super employee and stands out for Sears repair department.

James T,

Customer service response - Thank you for your feedback, James! We're glad to hear Brandon went the extra mile and stood out as a super employee in taking care of your system.

Sears Home Services on 1776984031620

April 05, 2026
Overall rating

Very prompt and very kind !!!

Allen M,

Customer service response - Thank you for your feedback, Allen! We're glad to hear our service was prompt and kind.

Sears Home Services on 1775491124233

March 25, 2026
Overall rating

Thomas E,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1774398173511

February 01, 2026
Overall rating

Highly recommend Rakibul.

Victoria B,

Customer service response - Thank you for your positive feedback, Victoria! We're glad to hear that you highly recommend Rakibul.

Sears Home Services on 1769997218822

January 29, 2026
Overall rating

Pepper D,

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1769746821961

January 04, 2026
Overall rating

Tech was nice and informative.

Robert M,

Customer service response - Thank you for your positive feedback, Robert! We're glad to hear that our tech was nice and informative.

Sears Home Services on 1767587182007

January 01, 2026
Overall rating

Very professional looked deep into the issue which was a simple fix that other technicians lmissed I would gone 10 stars if I could

Derrick W,

Customer service response - Thank you for your positive feedback, Derrick! We're glad to hear that our technician was professional and able to identify the issue that others missed.

Sears Home Services on 1767318585153

Showing 1 - 25 reviews

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