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3798 S Mckenzie St Reviews
Read reviews from customers who used our services at 3798 S Mckenzie St
Total reviews
68
Average Rating
4.6/5
Excellent service, timely and courteous.
Robin P,
Customer service response - Thank you for your review, Robin! We're pleased to hear you appreciated our excellent, timely, and courteous service.
Sears Home Services on 1768960479198
Prompt, communicative and thorough
Amy B,
Customer service response - Thank you for your review, Amy! We're pleased to hear you appreciated our promptness, communication, and thorough service.
Sears Home Services on 1763688793538
great response time very professional
Erick M,
Customer service response - Thank you for your review, Erick! We're pleased to hear you appreciated our quick response time and professionalism.
Sears Home Services on 1763346148695
Corey was very professional and knowledgeable about how to repair the ice maker. He let me know in plenty of time when he would be heading to our home. Very polite and easy to work with!
Tammy D,
Customer service response - Thank you for your review, Tammy! We're delighted to hear Corey's professionalism and knowledge made your ice maker repair experience positive and easy.
Sears Home Services on 1761087469596
He was excellent He got here in the same day and was very through to fix and ensure it would not give me any problems
Sylvia B,
Customer service response - Thank you for your review, Sylvia! We're delighted to hear our technician provided thorough same-day service and ensured everything was fixed properly.
Sears Home Services on 1761006008976
The tech did what he could & his hands are tied. Wrong parts delivered and not functioning properly. Nothing he can do about it. This is the 3rd time they ate up 3 of my days & now I've got to contact them to set up another appointment. One of those days they never showed up. Lots of room for improvement on their part. Update: now day 4 of a no show. The warranty company has dropped the ball and made it difficult for me and the tech. Even more room for improvement. In all the years I've used their services, never have I encountered such poor service & substandard communication from the scheduling department. The issue is still not resolved! As I stated earlier the tech is not at fault.
L S,
Customer service response - Thank you for your review! We're happy to hear you were satisfied with our service.
Sears Home Services on 1759887018979
Mike D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1755571491829
arthur B,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1755132164000
Jason was very professional and did a wonderful job! He actually rebuilt my washing machine.
Lisa B,
Customer service response - Thank you for your review, Lisa! We're thrilled to hear Jason's professionalism and skill in rebuilding your washing machine made a positive impact.
Sears Home Services on 1753925128793
Brad called and gave accurate time of arrival. He opened the dishwasher and realized immediately what was wrong.
Laurie N,
Customer service response - Thank you for your review, Laurie! We're pleased to hear Brad provided accurate timing and quickly identified the issue with your dishwasher.
Sears Home Services on 1752456258278
