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1605 7th St N Reviews
Read reviews from customers who used our services at 1605 7th St N
Total reviews
360
Average Rating
4.3/5
Great experience! Technician arrived early to repair my AC and there were constant updates about the appointment the week before and the day of. Good communication with the technician that advised about other potential issues.
Norma B,
Customer service response - Thank you for the 5-star review, Norma! We're happy to hear that you had a great experience with our technician and appreciated the good communication and updates.
Sears Home Services on 1748914004663
He was nice a got the job done the best he could so I give him a 5 but I had no notice they was on the way just a pop up glad I was home
Shaketa T,
Customer service response - We apologize for the trouble you've faced, Shaketa. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748825206590
Alex was very professional and knowledgeable. He was able to fix our AC
M O,
Customer service response - Thank you for the 5-star review, M! We're happy to hear that Alex was professional, knowledgeable, and able to fix your AC.
Sears Home Services on 1747884233141
Our technician was very courteous & professional. He fixed our A/C and it is working well. We're very grateful for the wisdom & knowledge of this young man.
G M,
Customer service response - Thank you for the 5-star review, G! We're happy to hear that our technician was courteous, professional, and successfully fixed your A/C.
Sears Home Services on 1747270783071
Technician was extremely nice and checked the cooling issue with the AC. He got the unit cooling again and stated if anything happened in the near future with the unit they would come back out and work to correct the problem.
Lee H,
Customer service response - Thank you for the 5-star review, Lee! We're happy to hear that our technician was nice and resolved the cooling issue with your AC.
Sears Home Services on 1746768458417
Alexander was nice, worked very quick and did his job. However, Sears is not doing their job. This job took 1 month to complete with just a sealant job. Sealant was placed in the upstairs unit on the initial day. I was told parts/or replacement of unit was needed for the other unit. So, I was cancelled on the next week. Could get an appt for two more weeks. Then comes back and only puts sealant in which could have been done on initial day. It’s out of the technician’s hands and out in Sears lap. I’m certain they will be called again in another month when it’s June and the temp is in the 90’s. So it will be another $100 deductible, three weeks to complete and another hole in my ceiling. Do yourself a favor and go with another warranty program. If you live in the Birmingham area it’s just going to be a huge headache and waste of monthly fees and deductibles.
Chad H,
Customer service response - We apologize for the frustration you've experienced, Chad. This is not the level of service we aim to provide. Please contact us directly so we can address your concerns and work towards a resolution. Thank you for your feedback.
Sears Home Services on 1746687879858
Alexander is a great worker. And beyond that, he is trustworthy.
Patrick P,
Customer service response - Thank you for the 5-star review, Patrick! We're happy to hear that Alexander is not only a great worker but also trustworthy.
Sears Home Services on 1746687947516
Prompt, knew his stuff, amd fixed the washer. Very pleased.
Michael M,
Customer service response - Thank you for the 5-star review, Michael! We're happy to hear that our technician was prompt, knowledgeable, and able to fix your washer.
Sears Home Services on 1746602733511
Jacob arrived on time; greeted me professionally. Assessed the refrigerator promptly. Clearly, provided detailed assessment and resolution. The service provided was excellent. The service experience was exceptional. I am both impressed and appreciative of the professionalism exhibited
Justin W,
Customer service response - Thank you for the 5-star review, Justin! We're happy to hear that Jacob provided excellent service and demonstrated professionalism throughout your service experience.
Sears Home Services on 1746492368866
Marcus M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1746497408474
