104 US-31 N Reviews

Read reviews from customers who used our services at 104 US-31 N


Total reviews

59


Average Rating

4.2/5

August 19, 2025
Overall rating

He was very professional. Thank you

Lillian C,

Customer service response - Thank you for your review, Lillian! We're glad to hear that you found our service professional.

Sears Home Services on 1755659479983

August 12, 2025
Overall rating

Both service visits were with the same technician. He knows his business, is careful with the appliance and surroundings, and both diagnosed and repaired the issue promptly. I’m back in business in the kitchen. All under warranty so no cost to me. Above average service and would recommend the Assurant program.

Tim C,

Customer service response - Thank you for your review, Tim! We're glad to hear that our technician provided careful and prompt service, and that you're satisfied with the Assurant program.

Sears Home Services on 1755043010581

July 14, 2025
Overall rating

My Technician Cortez was awesome. Very knowledgeable, kind, and professional. The Sears experience itself was frustrating. But, I cannot say enough good things about the technician.

Tina S,

Customer service response - Thank you for your review, Tina! We're glad to hear that Cortez provided knowledgeable, kind, and professional service. We apologize for any frustration with the overall experience.

Sears Home Services on 1752454416021

July 14, 2025
Overall rating

Cortez was awesome, experienced, and kind. He provided great customer service

Tina S,

Customer service response - Thank you for your review, Tina! We're glad to hear that Cortez provided awesome service with experience and kindness.

Sears Home Services on 1752454201165

July 07, 2025
Overall rating

linda P,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1751869166777

May 29, 2025
Overall rating

The technician was great very professional and and knowledgeable about the appliance and he take the time to explain the problem !

Derrick B,

Customer service response - Thank you for your review, Derrick! We're glad to hear that our technician was professional, knowledgeable, and took the time to explain the problem.

Sears Home Services on 1748562101384

April 16, 2025
Overall rating

Sheik was very professional and personable! He took the time to investigate the problem and was helpful in fixing it!

Lori B,

Customer service response - Thank you for your review, Lori! We're glad to hear that Sheik was professional and personable, and that he took the time to investigate and fix the problem.

Sears Home Services on 1744856434422

March 16, 2025
Overall rating

Great service - very cordial and very professional! You have to be proud of him.

Abby B,

Customer service response - Thank you for your review, Abby! We're glad to hear you received cordial and professional service, and we appreciate your kind words.

Sears Home Services on 1742180862247

January 06, 2025
Overall rating

Very professional, friendly and quick to figure out the problem.

Gina B,

Customer service response - Thank you for your review, Gina! We're glad to hear that our team was professional, friendly, and quick in diagnosing the problem.

Sears Home Services on 1736225809861

January 06, 2025
Overall rating

Professional and knowledgeable. It was easy to schedule. No surprises. Thank you!

Joshua T,

Customer service response - Thank you for your review, Joshua! We're glad to hear you found our service professional and knowledgeable, and that scheduling was easy.

Sears Home Services on 1736225789947

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