104 US-31 N Reviews

Read reviews from customers who used our services at 104 US-31 N


Total reviews

61


Average Rating

4.2/5

September 18, 2026
Overall rating

Went right to work and finished repair under an hour. Gave good advice on how to maximize the life of the washer. Worked safely by having me turn off power at breaker.

Doug M,

September 03, 2026
Overall rating

Dow P,

Customer service response - Thank you for the amazing 5-star review, Dow! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788472252034

August 18, 2026
Overall rating

On time. Very efficient. Good to deal with

Howard P,

Customer service response - Thank you for your feedback, Howard! We're glad to hear you were happy with our timely and efficient service.

Sears Home Services on 1787093988623

August 14, 2026
Overall rating

Ver knowledgeable, very pleasant. Excellent job

Thomas G,

Customer service response - Thank you for your feedback, Thomas! We're glad to hear the technician was knowledgeable, pleasant, and did an excellent job.

Sears Home Services on 1786665621768

August 05, 2026
Overall rating

On time, very knowledgeable, professional

Dianne R,

Customer service response - Thank you for the amazing 5-star review, Dianne! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785946732914

July 29, 2026
Overall rating

Jeremiah G,

Customer service response - Thank you for the amazing 5-star review, Jeremiah! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785344911768

July 23, 2026
Overall rating

The tech was very knowledgeable and friendly, as well as professional. He did the preventative maintenance for both units in about an hour. Very satisfied.

James S,

Customer service response - Thank you for your feedback, James! We're glad to hear the technician was knowledgeable, friendly, and professional, and that you're very satisfied with the preventative maintenance.

Sears Home Services on 1784837849538

July 22, 2026
Overall rating

Courteous, communicative; arrived on time.

Chris T,

Customer service response - Thank you for your feedback, Chris! We're glad to hear our service was courteous, communicative, and punctual.

Sears Home Services on 1784746037140

July 17, 2026
Overall rating

Dale W,

Customer service response - Thank you for the amazing 5-star review, Dale! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784320632822

June 24, 2026
Overall rating

August R. is pleasant and professional. He is knowledgeable and explained everything to me and answered all my questions. Sears, you have a great young man that I know will do great things. God Bless.

Tracy S,

Customer service response - Thank you for your feedback, Tracy! We're glad to hear August was pleasant, professional, and knowledgeable, and that he answered all your questions.

Sears Home Services on 1782322830261

June 18, 2026
Overall rating

Service was excellent and all appears to be in great working order again.

Charles F,

Customer service response - Thank you for your feedback, Charles! We're glad to hear you received excellent service and that everything is working well again.

Sears Home Services on 1781815162216

June 02, 2026
Overall rating

Bennetta F,

Customer service response - Thank you for the amazing 5-star review, Bennetta! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780501755123

April 10, 2026
Overall rating

My cost was with American Home Shield, $100.00. My technician was extremely knowledgeable and knew exactly what he was looking at. Problem got fixed!!!

Jim S,

Customer service response - Thank you for your feedback, Jim! We're glad to hear our technician was extremely knowledgeable and successfully fixed the problem.

Sears Home Services on 1775864032022

April 01, 2026
Overall rating

Barry P,

Customer service response - We appreciate the 5-star rating, Barry! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1775087970301

February 17, 2026
Overall rating

We have had Cortez as our service repair several times in the past. He is always very nice and professional. He lets us know exactly what he is doing and what it will take for the repair. We would recommend him everytime if you have any appliance that needs repair.

Fruitloop,

Customer service response - Thank you for your review, Fruitloop! We're glad to hear that Cortez consistently provides nice and professional service, and we appreciate your recommendation.

Sears Home Services on 1771288500108

January 08, 2026
Overall rating

J is an excellent technician. He will stay at it until the problem is solved and corrected. He verifies that the unit is safe to operate. While thoroughly professional he is also very personable. An excellent person to work at people's homes. An all around fine person.

Susan H,

Customer service response - Thank you for your review, Susan! We're glad to hear that J provided thorough, professional, and personable service, ensuring your unit is safe to operate.

Sears Home Services on 1767921689833

January 01, 2026
Overall rating

Best technician I ever dealt with. Jay was courteous and very informative. He explained the issue very clearly and provided options to fit my needs. Very professional. Thank you!!

Stellar,

Customer service response - Thank you for your review, Stellar! We're glad to hear that Jay was courteous, informative, and professional in addressing your needs.

Sears Home Services on 1767318665547

December 28, 2025
Overall rating

Great technician and knew exactly what the problem was and had it fixed and running.

donna T,

Customer service response - Thank you for your review, Donna! We're glad to hear that our technician quickly identified and fixed the problem.

Sears Home Services on 1766974825262

December 21, 2025
Overall rating

Noemi R,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1766371761719

May 12, 2026
Overall rating

Evan C,

Customer service response - Thank you for your review, Evan! We're glad to hear that Jayshawn provided thorough and informative service, ensuring your heat pump is working properly.

Sears Home Services on 1764806539615

December 02, 2025
Overall rating

Microwave lightbulb was changed successfully.

Joyce G,

Customer service response - Thank you for your review, Joyce! We're glad to hear that the microwave lightbulb was changed successfully.

Sears Home Services on 1764729898613

October 09, 2025
Overall rating

Danny H,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1760061095522

August 19, 2025
Overall rating

He was very professional. Thank you

Lillian C,

Customer service response - Thank you for your review, Lillian! We're glad to hear that you found our service professional.

Sears Home Services on 1755659479983

August 12, 2025
Overall rating

Both service visits were with the same technician. He knows his business, is careful with the appliance and surroundings, and both diagnosed and repaired the issue promptly. I’m back in business in the kitchen. All under warranty so no cost to me. Above average service and would recommend the Assurant program.

Tim C,

Customer service response - Thank you for your review, Tim! We're glad to hear that our technician provided careful and prompt service, and that you're satisfied with the Assurant program.

Sears Home Services on 1755043010581

July 14, 2025
Overall rating

My Technician Cortez was awesome. Very knowledgeable, kind, and professional. The Sears experience itself was frustrating. But, I cannot say enough good things about the technician.

Tina S,

Customer service response - Thank you for your review, Tina! We're glad to hear that Cortez provided knowledgeable, kind, and professional service. We apologize for any frustration with the overall experience.

Sears Home Services on 1752454416021

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