104 US-31 N Reviews
Read reviews from customers who used our services at 104 US-31 N
Total reviews
61
Average Rating
4.2/5
Went right to work and finished repair under an hour. Gave good advice on how to maximize the life of the washer. Worked safely by having me turn off power at breaker.
Doug M,
Dow P,
Customer service response - Thank you for the amazing 5-star review, Dow! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788472252034
On time. Very efficient. Good to deal with
Howard P,
Customer service response - Thank you for your feedback, Howard! We're glad to hear you were happy with our timely and efficient service.
Sears Home Services on 1787093988623
Ver knowledgeable, very pleasant. Excellent job
Thomas G,
Customer service response - Thank you for your feedback, Thomas! We're glad to hear the technician was knowledgeable, pleasant, and did an excellent job.
Sears Home Services on 1786665621768
On time, very knowledgeable, professional
Dianne R,
Customer service response - Thank you for the amazing 5-star review, Dianne! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785946732914
Jeremiah G,
Customer service response - Thank you for the amazing 5-star review, Jeremiah! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785344911768
The tech was very knowledgeable and friendly, as well as professional. He did the preventative maintenance for both units in about an hour. Very satisfied.
James S,
Customer service response - Thank you for your feedback, James! We're glad to hear the technician was knowledgeable, friendly, and professional, and that you're very satisfied with the preventative maintenance.
Sears Home Services on 1784837849538
Courteous, communicative; arrived on time.
Chris T,
Customer service response - Thank you for your feedback, Chris! We're glad to hear our service was courteous, communicative, and punctual.
Sears Home Services on 1784746037140
Dale W,
Customer service response - Thank you for the amazing 5-star review, Dale! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784320632822
August R. is pleasant and professional. He is knowledgeable and explained everything to me and answered all my questions. Sears, you have a great young man that I know will do great things. God Bless.
Tracy S,
Customer service response - Thank you for your feedback, Tracy! We're glad to hear August was pleasant, professional, and knowledgeable, and that he answered all your questions.
Sears Home Services on 1782322830261
Service was excellent and all appears to be in great working order again.
Charles F,
Customer service response - Thank you for your feedback, Charles! We're glad to hear you received excellent service and that everything is working well again.
Sears Home Services on 1781815162216
Bennetta F,
Customer service response - Thank you for the amazing 5-star review, Bennetta! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780501755123
My cost was with American Home Shield, $100.00. My technician was extremely knowledgeable and knew exactly what he was looking at. Problem got fixed!!!
Jim S,
Customer service response - Thank you for your feedback, Jim! We're glad to hear our technician was extremely knowledgeable and successfully fixed the problem.
Sears Home Services on 1775864032022
Barry P,
Customer service response - We appreciate the 5-star rating, Barry! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1775087970301
We have had Cortez as our service repair several times in the past. He is always very nice and professional. He lets us know exactly what he is doing and what it will take for the repair. We would recommend him everytime if you have any appliance that needs repair.
Fruitloop,
Customer service response - Thank you for your review, Fruitloop! We're glad to hear that Cortez consistently provides nice and professional service, and we appreciate your recommendation.
Sears Home Services on 1771288500108
J is an excellent technician. He will stay at it until the problem is solved and corrected. He verifies that the unit is safe to operate. While thoroughly professional he is also very personable. An excellent person to work at people's homes. An all around fine person.
Susan H,
Customer service response - Thank you for your review, Susan! We're glad to hear that J provided thorough, professional, and personable service, ensuring your unit is safe to operate.
Sears Home Services on 1767921689833
Best technician I ever dealt with. Jay was courteous and very informative. He explained the issue very clearly and provided options to fit my needs. Very professional. Thank you!!
Stellar,
Customer service response - Thank you for your review, Stellar! We're glad to hear that Jay was courteous, informative, and professional in addressing your needs.
Sears Home Services on 1767318665547
Great technician and knew exactly what the problem was and had it fixed and running.
donna T,
Customer service response - Thank you for your review, Donna! We're glad to hear that our technician quickly identified and fixed the problem.
Sears Home Services on 1766974825262
Noemi R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766371761719
Evan C,
Customer service response - Thank you for your review, Evan! We're glad to hear that Jayshawn provided thorough and informative service, ensuring your heat pump is working properly.
Sears Home Services on 1764806539615
Microwave lightbulb was changed successfully.
Joyce G,
Customer service response - Thank you for your review, Joyce! We're glad to hear that the microwave lightbulb was changed successfully.
Sears Home Services on 1764729898613
Danny H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1760061095522
He was very professional. Thank you
Lillian C,
Customer service response - Thank you for your review, Lillian! We're glad to hear that you found our service professional.
Sears Home Services on 1755659479983
Both service visits were with the same technician. He knows his business, is careful with the appliance and surroundings, and both diagnosed and repaired the issue promptly. I’m back in business in the kitchen. All under warranty so no cost to me. Above average service and would recommend the Assurant program.
Tim C,
Customer service response - Thank you for your review, Tim! We're glad to hear that our technician provided careful and prompt service, and that you're satisfied with the Assurant program.
Sears Home Services on 1755043010581
My Technician Cortez was awesome. Very knowledgeable, kind, and professional. The Sears experience itself was frustrating. But, I cannot say enough good things about the technician.
Tina S,
Customer service response - Thank you for your review, Tina! We're glad to hear that Cortez provided knowledgeable, kind, and professional service. We apologize for any frustration with the overall experience.
Sears Home Services on 1752454416021