104 US-31 N Reviews
Showing most recent reviews from verified customers of Sears Home Services
LaDonna L
Cortez Fletcher provided us with great service. Although he had not previously been aware that he was going to service my washing machine, he replaced the drain pump and now it is working like new. He also gave us advice on how to properly maintain the machine to keep it in good condition. I really appreciate his service and professionalism.
Customer service response - Thank you for sharing your positive experience with Cortez; we're thrilled he could effectively repair your washing machine and offer valuable maintenance advice. We appreciate your feedback on his professionalism and service.
Sears Home Services on July 24, 2024
Margaret H
Customer service response - A big thank you, Margaret, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 02, 2024
Samuel F
The tech replaced two parts to our dishwasher in a timely manner. We were very pleased with his professionalism and his attention to detail. Sammy Ford
Customer service response - Thank with Sammy for your positive feedback on our technician's professionalism and efficiency. We're thrilled to hear you were satisfied with the repairs made to your dishwasher.
Sears Home Services on June 26, 2024
Rick S
The Technician was very knowledgeable and courteous. Very professional and expedited the repair. 5 stars!!!
Customer service response - Thank you for recognizing our technician's professionalism and skill. Your satisfaction is our top priority!
Sears Home Services on June 07, 2024
Tammy M
Customer service response - A big thank you, Tammy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
SR S
Very happy with the technician (Cortez) that came out to the house. I'm very pleased with him and his knowledge. Very professional
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We are glad to hear that you were pleased with the technician, Cortez, and his professionalism and knowledge. We appreciate your feedback.
Sears Home Services on January 25, 2024
Tom N
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on January 11, 2024
Gale G
Everything exceptional 🙌
Customer service response - Thank you for your positive feedback and for recognizing the exceptional service provided by our team. We truly appreciate your review.
Sears Home Services on January 16, 2024
Rachel M
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on September 07, 2024
Jessie F
The technician was great top rate. Sear make everything bad. They will tell you any lie so you will not question them. You call they say your tech will be at you home between 10 an 11. How he get there at 4 pm.
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on May 12, 2025
