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1004 N Brindlee Mountain Parkway Reviews
Read reviews from customers who used our services at 1004 N Brindlee Mountain Parkway
Total reviews
48
Average Rating
4.7/5
Showed up early, quickly diagnosed the problem, and repairs were quick and effective. Would recommend this service to friends and family.
Michael B,
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear our service was prompt and effective, and we appreciate your recommendation.
Sears Home Services on 1762299911679
Jimmy was quick and efficient. However when the initial appointment was made by the AI there was supposed to have someone come and no one showed up but a part was ordered without even checking the washer. Then only 1 out of 4 was ordered so we had to wait for the other parts. This service took longer than 2 weeks.
Jody M,
Customer service response - Thank you for your feedback, Jody! We're glad to hear Jimmy was quick and efficient. We apologize for the scheduling and parts issues, and appreciate your patience.
Sears Home Services on 1760316663198
Pearl P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1757984558221
Jake W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1757906890994
Bobby S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1755463007011
Arrived on time was very knolagble about our refrigerator. Very polite. Would use him again at our home.
Georgeann M,
Customer service response - Thank you for your positive feedback, Georgeann! We're glad to hear our technician was punctual, knowledgeable, and polite.
Sears Home Services on 1751502004541
He was very friendly and told me everything I needed to know or I did not know very responsive
Vickie H,
Customer service response - Thank you for your positive feedback, Vickie! We're glad to hear our technician was friendly and informative.
Sears Home Services on 1750834704034
10/10 our technician was the sweetest and he did an amazing job! We love him and he needs a raise! I hope he has a great day!
Livvie J,
Customer service response - Thank you for your kind words, Livvie! We're thrilled to hear about your positive experience with our technician and appreciate your feedback.
Sears Home Services on 1748823438648
Technician was good. Very unhappy with the price of the repair supplied by Sears. Icemaker module was quoted at $309.00. Labor was quoted at $250.00. I checked with several sources online and the part could be bought at $164 to $178 plus tax and shipping. At most a little over $200. I further checked online for the time frame to remove the old part and replace the new part. That took about 15 to 20 minutes tops. Does not justify a charge of $250. Again the technician was knowledgeable and good. Sears pricing is most unreasonable and I will not used them again. Technician rating 5. Sears pricing NEGATIVE 10.
James J,
Customer service response - Thank you for your feedback, James. We're glad to hear you were satisfied with the technician's service, but we're sorry to hear about your concerns with our pricing. Please contact us directly to discuss this further.
Sears Home Services on 1748562010971
Courteous Service. Put your review at 5 stars, only giving you 4.
Jody Y,
Customer service response - Thank you for your feedback, Jody! We're glad to hear you found our service courteous and appreciate your support.
Sears Home Services on 1747884500534
