7200 US Highway 431 Reviews

Read reviews from customers who used our services at 7200 US Highway 431


Total reviews

419


Average Rating

4.7/5

Jayshawn is a pro
December 18, 2025
Overall rating

Very intelligent, knowledgeable, and courteous! Did a thorough troubleshooting and diagnosed to over pressurized system.

Jason M,

Decatur, AL
Built-in Stove Repair
December 18, 2025
Overall rating

Cortez recently visited our home to examine and repair our counter-mounted stove. He was very efficient, knowledgeable, professional, and courteous. After examining our stove, he said that he would make his recommendations to either find the necessary parts or have the stove replaced (it's over 35 years old). Sears just informed us that they would be shipping a new stove to us for installation. We're very pleased with the service provided by Cortez and Sears.

Lynnalvin A,

Madison, AL
Excellent, professional service technician
December 16, 2025
Overall rating

Cortez is a true professional. He quickly diagnosed the problem; ordered parts and installed. I will definitely refer your firm to friends and family. Thanks

Madison B,

Decatur, AL
Good service
December 15, 2025
Overall rating

It didn't take him long and he was very pleasant. Was very punctual

Beth W,

Huntsville, AL
Smith
December 09, 2025
Overall rating

Your service man just left. He got right to work, was very friendly.

Deanna S,

Huntsville, AL
Polite and respectful
December 04, 2025
Overall rating

He showed up at a decent time and explained to me why they couldn't work on my washer dryer combo.

Robbie H,

Hazel Green, AL
Cortez Saved The Day!
December 03, 2025
Overall rating

In what was otherwise a nightmare of AI, scheduling, rescheduling and delays, our knowledgeable and personable technician, Cortez, diagnosed our issue, repaired it, explained what he had done and offered guidance to help avoid further issues with this particular appliance. Thank you Cortez and shame on Sears for their position on AI and the lack of customer service.

William M,

Madison, AL
Steve did a great job. Friendly and well kept.
November 24, 2025
Overall rating

Your schedule process is a joke. 8:00 5:00 on the day set is near impossible. In this case I got a 12:45 to 1:30 window about 11:00 am today the day of my appointment. You should use at minimum a four hour window or two is better. I will avoid using your service in the future if I have a chance. This was set up Choice Home Warranty. I will relate my stout to them in their follow up.

James B,

Harvest, AL
Dishwasher repair
November 20, 2025
Overall rating

Repairs went well and on time. Tech got me back in service

Terre R,

Harvest, AL
Jayshawn
November 19, 2025
Overall rating

Jayshawn was very thorough and efficient. He checked everything to try to assess the problem with my unit and fix it. He explained everything he did and made sure everything was working correctly prior to leaving

Delois S,

Huntsville, AL