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7200 US Highway 431 Reviews
Read reviews from customers who used our services at 7200 US Highway 431
Total reviews
422
Average Rating
4.7/5
Unprofessional
I was at work and my wife was at home. My wife was the one that had to deal with Mr. Jimmy. Mr. Jimmy called me so I can explain the issue I was having. He asked my wife if the refrigerator has been worked on before and my wife had to call me to find out and when I told my wife yes and what was replaced my wife told him exactly what I said and he had a disrespectful response to my wife. He never called me to tell what was wrong or what he did. I would have liked a call back telling me exactly what he did and why i was having issues. Very unprofessional.
Mario R,
Hazel Green, ALCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1695946610132
Sears Warrenty
Jimmy came and worked hard but did not repair our Kenmore refrigerator. He is our 4th repairman to come out and none have been successful. We have been without a refrigerator for over 6 weeks. When you call for help, you can not get past the first level of agents and you will talk to people all over the world.
Gail S,
Somerville, ALCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1693662797680