7200 US Highway 431 Reviews
Read reviews from customers who used our services at 7200 US Highway 431
Total reviews
419
Average Rating
4.7/5
Dryer repairman
Great job! Came at the end of the day and stayed until the job was finished.
David K,
Arab, ALGreat job by Mr. Cortez
Mr. Cortez was supposed to just come out and do a repair on the counterbalance white and what he did was take his time do a thorough diagnostic on our machine and discover that there was actually a tear in the tub also. We did not know that and without that knowledge we would've simply just had the counter balance replaced and put it back in there and wondered why it was leaking all over the place, but thanks to him doing his due diligence, he discovered another issue that we had no idea about
Norman W,
New Market, ALDishwasher Repair
Mr. Cortez is very thorough in all his work and takes the time to explain everything he has done. He cleans up his work area and leaves things neat and tidy. I am always pleased to know that Mr. Cortez will be my tech for the day.
Kenneth B,
Madison, ALGreat service!
Cortez was very helpful and answered all questions I had.
Matthew B,
Huntsville, ALSuper helpful!
Cortez was very nice and respectful. He took his time and explained what the issues were. He fixed what the issue was and found some other things during his inspection. He was super courteous and helpful!
Ashton N,
Madison, ALMicrowave
Our technician was very professional and helpful. He was on time and quickly resolved the issue.
Carla T,
Brownsboro, ALSteve's Work was done very quickly and professionally.
However, the service I received from SHS was totally the worst company I have ever dealt with. An 88 year old widow had gone without a refrigerator for almost 8 weeks due to your inept practices. Numerous calls and extra long wait times mostly resulting in hang ups or being transferred to "Someone who can help you" went again long wait times and incorrect information. I was told after 30 days if the item wasn't repaired it would be replaced. When I was told it it was being processed for replacement, it would take up to 72 hours for approval. After waiting that time I called back and you had no record of it and offered a case #. You said I would be contacted to fill out a form for replacement. The link sent was for a repair order. Totally uncalled for, mislead, and will not recommend any one to you for a warranty.
Mazell O,
Arab, ALHappy with the Service
Steve was very good and patient. Answered all the questions patiently and done with the work in 15min.
Murali K,
Madison, ALRefrigerator
Technician was on time very professional He did an excellent job So far my refrigerator seems to be working fine
Jorge L,
Locust Fork, ALFixed Samsung oven
he quickly fixed our oven. He is nice, professional and innately friendly. I appreciate the job he did.
Patrick S,
Town Creek, AL