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7200 US Highway 431 Reviews
Read reviews from customers who used our services at 7200 US Highway 431
Total reviews
419
Average Rating
4.7/5
Outstanding Service from Mr. Cortez - Sears Technician
I recently had the pleasure of having Mr. Cortez from Sears come to my home to repair my washer, and I couldn't be more satisfied with the service. From the moment he arrived, he was professional, polite, and attentive to my concerns. - Expertise: Mr. Cortez demonstrated extensive knowledge about my washer model and quickly diagnosed the issue. His ability to explain the problem in layman's terms was greatly appreciated, making me feel informed throughout the process. - Efficiency: He worked diligently and efficiently, completing the repair in a timely manner without compromising on quality. It was clear that he took pride in his work. - Customer Service: Mr. Cortez was friendly and respectful, making sure to answer all my questions and ensuring I was satisfied with the repairs before he left. His approachable demeanor made the experience much more pleasant. - Follow-Up: After the repair, he provided useful tips on maintaining the washer to prevent future issues, showcasing his commitment to customer satisfaction. Overall, I would rate Mr. Cortez's service a solid 5 out of 5. His professionalism and expertise truly made a difference, and I would highly recommend him to anyone in need of appliance repairs. Thank you, Mr. Cortez, for your excellent service!
David M,
Madison, ALHighly recommend
Cortez is so knowledgeable and he was quick to diagnose the issue with our dryer. He was a pleasure to talk to during the repair process and answered any questions we had. I highly recommend him for any appliance repair.
Patty P,
Madison, ALWasher Leak
He was a very nice and helpful young man with trying to find my leak.
Donna H,
Moulton, ALExcellent!!
Cortez was very knowledgeable and thorough. Highly recommend for your appliance repairs!
Thomas H,
Cullman, ALGE DISHWASHER
Outstanding tech very knowledgeable identied the problem and repaired very quickly
Bill H,
Madison, ALProfessional and Knowledgable
Communication was good, service was professional and very helpful explaining the issue causing the problem. Shared the next steps as to what I could expect as far as communication and problem solving if the part could not be located and the washer would likely need to be replaced.
Sara S,
Town Creek, ALGreat technician
Mr Cortez arrived at his arrival time. He also had my problem resolved in a matter of minutes. He was very skilled and knowledgeable! I would definitely recommend his services to individuals in the future.
Tempest Y,
Town Creek, ALAmazing
He was very nice and knowledgeable. I would use them again.
Celine T,
Hartselle, ALExcellent service
Excellent service and job well done. Dryer works now. Would recommend.
Kathy S,
Cullman, ALDryer Heating Element Replacement
Steve provided timely information on arrival and then assessed problem quickly. He cleaned.all the lint residue from everywhere after installation of new part. He reviewed cost prior to install and clearly noted other potential benefits (home warranty offers) to consider. He was very proficient and professional.
Anita W,
Owens Cross Roads, AL