Troubleshooting Common Dishwasher Problems

In the realm of household appliances, few things are as indispensable as the dishwasher. But when common issues like dirty dishes or a malfunctioning rack arise, the frustration can be palpable. In this comprehensive guide, we delve into these problems and more, offering practical solutions to help you troubleshoot and resolve issues efficiently, whether through DIY methods, professional repair, or timely upgrades, ensuring your dishwashing duties are always handled with ease.
KEY TAKEAWAYS
- Dishwasher issues range from clogged sprayer arm nozzles and mineral deposits to malfunctioning racks, with solutions often found in DIY cleaning or parts replacement.
- Component failures like a broken heating element or a high-limit thermostat malfunction can prevent dishes from drying, necessitating a more in-depth troubleshooting process.
- If a dishwasher is over seven years old and requires costly repairs, or over ten years with worn-out parts, it is recommended to consider a timely upgrade over repair.
From residue buildup to dryers that don’t work, we identify some common dishwasher issues, and how to solve them.
Most people dread all the scrubbing, sudsing and drying that goes into doing dishes by hand. Which is exactly why the dishwasher has become something many of us don’t want to live without. So when something does go wrong with your dishwasher, you’ll want to diagnose the problem ASAP. Our guide helps you figure out exactly what ails your dishwasher and what you should do about it — so you can avoid doling out dishwashing duties.
Here are common dishwasher problems, and whether the solution is a DIY project, a job for a repairman, or time for an upgrade.
Dirty Dishes
If a sprayer arm nozzle is clogged with detergent or mineral buildup, it doesn’t clean dishes as effectively. To fix, use a dishwasher cleaner and repeat twice a year for optimal results.
Find additional DIY tips for fixing your dishwasher when it doesn’t clean dishes well in this YouTube video:
Streaks or Spots
Mineral deposits from hard water can leave white streaks or spots on your dishware. Add a water softener, and use your dishwasher’s rinse aid feature – making sure it’s adjusted to your water’s mineral levels. Using hard water cleaner every two months can also help eliminate residue buildup.
Rack Doesn’t Roll
Remove the rack from its track and check the see if the rollers or wheels are cracked or damaged. If so, reorder the same type of rollers as a replacement.
Follow the steps in the DIY YouTube video below that corresponds to your part to replace the dishrack roller in your dishwasher.
- For part WP3385088, use Replacing upper dishrack metal height adjuster rollers on Kenmore 665-series and Whirlpool dishwashers video.
- For part W10888592, use Replacing upper dishrack stationary or adjustable rollers on Kenmore 665-series and Whirlpool dishwashers video.
- For upper dishrack roller part 154522902 and lower dishrack roller part 154174503 use Replacing dishrack rollers on Kenmore 587-series and Frigidaire dishwashers video.
- For part W10195416V, use Replacing a lower dishrack roller on Kenmore 665-series and Whirlpool dishwashers video.
- For track roller part 54767502, use Replacing a dishrack track roller on Kenmore 587-series and Frigidaire dishwashers video.
If the rack was only unaligned from its track, simply realign it.
Dishwasher Won’t Drain
When your dishwasher won’t drain, the problem may be as simple as a clogged sink drain, but there are other places that can get clogged, too. This Sears DIY repair video shows you how to find and clear a clog to get your dishwasher draining again.
If you’re unable to find the cause of the drain problem and fix the dishwasher yourself, it’s time to call in a repair professional.
Dishes Not Drying
There are a few things that could be causing the problem. Certain dishes like plastic items don’t dry as well as others. Other issues like water temperature and incorrect loading could also affect drying performance.
We’ll show you how to check for these simple issues before talking about some component failures. A broken heating element or a malfunctioning high-limit thermostat could also keep your dishes from drying. We’ll walk you through the whole troubleshooting process and help you get your dishwasher back in good working order.
Follow the DIY troubleshooting steps in this YouTube video to fix the problem.
Dishwasher Won’t Fill
The problem could be as simple as something stuck in the overfill float or a problem with the water supply line. Or one of several parts might have failed. Watch this DIY YouTube video to learn how to test the door switch, overfill float switch and water inlet valve to see which part to replace to get your dishwasher working again.
Dishwasher has No Power
When your dishwasher won’t power up, the problem could be as simple as checking the power source or making sure the on/off switch is on. If the quick fixes don’t solve the problem, this Sears DIY video also walks you through how to access and check the wire connections in the junction box and the user interface control so you can get your dishwasher working again.
When to Upgrade Your Dishwasher Instead of Repairing It
When your dishwasher is older than seven years, we recommend that you replace it if repairs would cost at least half of its original price.
You’ll also need to consider replacing your dishwasher when it’s over 10 years old and parts begin wearing out.
When the time comes to replace your dishwasher, or all of your kitchen appliances, visit our Sears.com Upgrade page to easily select the products you need and get help with financing.
We’ve consolidated all help, financing offers and savings into one location on our Upgrade page to make it easy for you to replace your appliances now. No hassles and no waiting. Get your new kitchen appliances today.
Efficient and durable appliances help make a house a home. Whether you just need a new dishwasher or you’re buying a whole set of new appliances, Sears carries a wide selection of home appliances from top brands like Kenmore, Frigidaire, GE, Samsung and LG.
No matter what you need, we have all the products and resources to help you manage your home and make your life easier.
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Repair Dishwasher Resources
Learn about the costs of replacing your dishwasher in 2025 and get expert advice on dishwasher replacement from Sears Home Services.
Learn how a rinse aid dispenser works in a dishwasher and how to troubleshoot problems.
Is it worth fixing a Bosch dishwasher? Find out the cost and benefits of repairing your Bosch dishwasher at Sears Home Services.
Discover the top 6 reasons your dishwasher is not working with Sears Home Services.
Glossary Terms
Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.
A dual ice maker is a feature in some refrigerators that includes two separate ice makers: one in the fridge compartment and another in the freezer section. This setup doubles the appliance's ice-making capacity.
A dual inverter air conditioner incorporates advanced inverter technology with two rotary compressors, providing ultra-efficient cooling with minimal noise and energy consumption. This innovation offers a significant leap in air conditioning technology, providing precise temperature control and longer-lasting performance.
A ductless air conditioner, often referred to as a mini-split, is a highly efficient cooling system that operates without the need for extensive ductwork, making it ideal for space-specific cooling and homes without existing ducts.
Common Repair Dishwasher Symptoms
The most common reasons your KitchenAid dishwasher is not drying are a broken heating element, defective electronic control board or a stripped wire connector.
The most common reasons your Samsung dishwasher won't turn off are a defective electronic control board, damaged user interface control or a failed drain pump.
The most common reasons your Amana dishwasher is leaking are a faulty pump and motor assembly, defective electronic control board or a worn door seal.
The most common reasons your Amana dishwasher has no water are a broken detergent dispenser, defective electronic control board or a clogged water valve.
The most common reasons your Amana dishwasher is not draining are a failed drain pump, cracked drain hose or a defective electronic control board.
The most common reasons your Amana dishwasher is not drying are a broken heating element, defective electronic control board or a stripped wire connector.