Appointment Lookup
646-440-2692
Whirlpool oven won't turn off
Common reasons your Whirlpool oven won't turn off
The most common reasons your Whirlpool oven won't turn off are a defective electronic control board, dead power supply or a bad control thermostat.
67% of the time it's the Electronic Control Board
14% of the time it's the Power Supply
9% of the time it's the Control Thermostat
10% of the time it's the Something else
Schedule your oven repair now!
We can help! Our service technicians have repaired over 100,000 Whirlpool ovens. We can fix yours no matter where you bought it.
Most common repairs needed to fix a Whirlpool oven
Electronic Control Board Replacement
An inoperative electronic control board can lead to various failures in an oven, including a lack of power or heating in the oven, or prevent the oven from turning off. This is because the board serves as the brain of the oven, controlling crucial operations such as regulating oven temperatures, running cooling fans, controlling cooking time and controlling the self-clean cycle of the oven. If the electronic control board malfunctions, it can disrupt communication between many different components. A failing board may prevent the oven door latch from engaging, or may cause a chattering or clicking noise from the oven or emit a burning odor. Due to the potential impact on multiple components, it is advisable to have a Sears Home Services professional conduct diagnostic tests on the board to confirm if replacement is necessary.
Power Supply Replacement
If the power supply board is dead, the oven will not power up. The burners won’t heat and the oven light won’t come on. This is because the power supply in an oven connects the incoming power from your home’s electrical supply to the components inside the oven. It also sends power from the control board to the oven. A defective power supply may interfere with the display on the control panel, and fail to protect the oven from power surges, potentially causing damage to electronic components like the main control board. If your oven is not powering up, have a Sears Home Services professional inspect it and replace the power supply board if necessary.
Control Thermostat Replacement
If the control thermostat in an oven is bad, it may prevent the oven from heating properly or from heating at all, creating the perception of no power to the oven and resulting in an inability to cook food effectively. A faulty thermostat might also hinder the oven's ability to turn off, causing it to run continuously. If you suspect the control thermostat in your oven is bad, have a Sears Home Services professional address the issue and replace the part if necessary.
What to do when the oven won't turn off?
An oven not turning off is a serious situation that requires immediate action. Shut off the house circuit breaker for your oven as soon as you discover that the oven isn’t turning off.
Schedule oven repair service to have the oven examined and repair.
Causes of an oven not turning off
For an electric oven not turning off, one of these problems is likely causing the issue:
- Broken oven element that is shorting to metal inside the oven cavity.
- Stuck relay on the electronic control board.
- Stuck contact in an oven control thermostat if your oven uses a dial to control oven temperature instead of an electronic control board.
- Shorted wiring in an oven element circuit.
Short circuits and stuck relays or contacts in an oven are dangerous. Shorts and overheating can damage oven components and wiring.
Having a technician examine and repair an oven that won’t turn off will ensure that your oven works safely after the repair.
If you have a gas oven, a stuck control board relay, stuck contact in an oven control thermostat or a wiring failure could prevent the oven from shutting off. Having a technician examine and repair the oven will ensure that the oven works safely after the repair.
IMAGE electronic oven control board
Replacing the electronic oven control board
Sometimes, you may be able to fix a problem with the oven not turning off by replacing the electronic oven control board if you see a burnt relay or wiring on the circuit board and you’re certain that no other damage has occurred to other oven or range components.
Here’s a safe DIY video that shows how to replace the electronic oven control board in a range:
If the oven doesn’t work properly after replacing the electronic oven control board, have a service technician inspect the range for short circuited wiring or components.
IMAGE oven element
How to replace an oven bake element
When you find that a broken oven element was causing the oven to heat constantly and you’re certain that no other wiring or oven components are damaged, replace the broken element will likely fix the problem.
Here’s a video that shows how replace a bake element:
To replace a broken broil element, follow the steps in this video:
If the oven won’t work properly after replacing the oven element, have a service technician examine the range and fix the problem.
What to expect when you experience a Whirlpool oven won't turn off issue
How is the won't turn off problem fixed?
Correcting most won't turn off problems usually involves replacing the electronic control board, power supply or control thermostat. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for an oven that won't turn off
When the oven won't turn off it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of oven failures.
What to look out for with an oven won't turn off diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your oven problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
What our customers say about us
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Excellent
Excellent. Informative. If needed, we would like to use again.
Peter B, Arlington Heights, IL
Service call for Jennair wall oven
Sal has been to our home to service other utilities we have. He is always pleasant and spot on what the problem is. Unfortunately this time the oven was not repairable and he confirmed what we were expecting.
Juliann M, Pittsburgh, PA
Oven repair
He was pleasant, knew what he was doing and efficient. Nice man.
Judy S, Richland, WA
Frequently Asked Questions
Repair Oven Resources
Look out for these common oven problems and act quickly when you see these issues happening.
When your oven malfunctions, the decision to repair or replace it can be a tough call.
Identifying the root cause becomes paramount when your oven starts acting up.
A malfunctioning oven can disrupt meal preparations, necessitating swift action.
Glossary Terms
A thermocouple is a sensor used for measuring temperature, consisting of two different metal wires joined at one end, which generate a voltage proportional to temperature changes.
An oven bag is a heat-resistant, nylon or polyester bag designed for cooking a wide variety of foods in the oven, ensuring moist and flavorful meals by trapping moisture and flavor inside.
An oven rack is a removable shelving unit inside an oven that holds cookware, allowing air to circulate around the food for even cooking and baking.
A dishwasher diverter motor controls the direction of water flow to different spray arms within the dishwasher, ensuring optimal water distribution during each wash cycle for thorough cleaning.