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  1. Repair
  2. KitchenAid

KitchenAid dryer not starting

Common reasons your KitchenAid dryer is not starting

The most common reasons your KitchenAid dryer is not starting are a defective timer, stripped control knob or a broken drum belt.

  • 64%

    64% of the time it's the
    Timer

  • 14%

    14% of the time it's the
    Control Knob

  • 13%

    13% of the time it's the
    Drum Belt

  • 9%

    9% of the time it's the
    Something else

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    Most common repairs needed to fix a KitchenAid dryer

    Timer Replacement

    When your dryer is not starting, a defective timer could be causing the failure. The timer has internal cams that open and close switches or contacts to operate the various electro-mechanical components in the dryer, mainly the drive motor and the heating element. If the timer is defective, it won’t start the drive motor. When your dryer won’t start, have a Sears Home Services Technician examine the dryer and replace the timer if it’s defective.


    Control Knob Replacement

    When the dryer is not starting, a stripped control knob may not be positioning the stem of the control timer at the start of a drying cycle. The stem on the control timer has a flat side that should tightly fit into the D-shaped hole on the back of the control knob. When you see a crack around the D-shaped hole or the hole is worn out, you’ll need to replace the timer knob. Other problems can prevent the dryer from starting. When your dryer won’t start, schedule a Sears Home Services Repair Expert to visit your home and fix the dryer.

    Drum Belt Replacement

    When your dryer won’t start a cycle, a broken drum belt could be causing the problem. The drum belt wraps around the dryer drum and connects to the drive motor pulley. The drive motor rotates the belt to spin the drum. Over time, the drum belt becomes worn and can break. A switch on the idler pulley prevents the motor from starting when it senses that the drive belt is broken. When the dryer won’t start, have a Sears Home Services Technician check your dryer and replace the drum belt if it’s broken.

    What to expect when you experience a KitchenAid dryer not starting issue

    How is the not starting problem fixed?

    Correcting most not starting problems usually involves replacing the timer, control knob or drum belt. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dryer that is not starting

    When the dryer is not starting it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dryer failures.

    What to look out for with a dryer not starting diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dryer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

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    Excellent service from Daniel

    Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.


    Tammy M, Hilton, NY

    Satisfied customer

    Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert


    Rose W, Las Cruces, NM

    Dryer service

    He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.


    Terry F, Oklahoma City, OK

    Additional resources to help you fix your KitchenAid dryer

    dryer-blog-image-51.jpg
    Dryer Won’t Start? Here’s What to Do

    Check the basics first. Something as simple as the dryer door not being shut completely can keep your dryer from starting.

    dryer not heating
    Dryer Not Heating? 5 DIY Troubleshooting Tips for Dryer Problems

    These simple DIY tips from our dryer experts will help troubleshoot the reason your dryer won’t heat.

    They call them dryers for a reason. They’re supposed to actually dry your clothes. So when you’ve got wet clothes after running a load in the dryer, your appliance isn’t doing its job.

    Before you panic, though, not all dryer problems require a visit from a technician. Derrick Baylor, an appliance expert at Sears, offers his advice for troubleshooting common problems that could lead to a dryer not heating up — and simple ways to fix them.

    dryer-blog-image-48.jpg
    5 Most Common Dryer Problems and Solutions

    If your clothes come out of the dryer still wet, or your dryer just won’t run to begin with, one of these common dryer issues could be the culprit.

    Additional possible KitchenAid dryer symptoms you may experience

    • KitchenAid dryer no heat
    • KitchenAid dryer not drying
    • KitchenAid dryer not heating
    • KitchenAid dryer not turning on
    • KitchenAid dryer not working