Wide-Deck Lawn Mower Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.4K


Average Rating

4.9/5

Always Awesome!
November 26, 2024
Overall rating

Steven always does a great job. Quick to diagnose And patiently explain the necessary repair.

BJC,

Andover, MA
Mr. Ray Casteel
October 21, 2024
Overall rating

Service man was knowledgeable. He diagnosed the battery which I had to go and buy. No labor was included in the 139. Cost. Was a very expensive repair for an item that I had to provide. I appreciate his knowledge, but paid a lot for a reservation. Ray Casteel

Denise C,

Fairfield, OH
Mower
September 30, 2024
Overall rating

My tech was great and did a great job but once he punched in the info the bill was very high, about double what I would expect for a belt change. Regretably I wont ever call for service again and will go to a local service company

Scott M,

Shoreline, WA
Sears Repair Frank
August 27, 2024
Overall rating

The service repairman, Frank, has visited my home several times. Each time he is prompt, courteous and extremely professional. But, most importantly he is knowledgeable and competent. He has performed several different services on my Craftsman tractor and has always been able to properly diagnose and fix whatever problem has occurred. If I ever have service issues again I will ask for Frank to help out.

Peter S,

Loudenville, NY
Did the job
August 21, 2024
Overall rating

Chris, was able to show me what was wrong I felt I was overcharged and his side comments gave me the impression that's he's a male chauvinist.

E,

Eustis, FL
Riding Lawn mower repair
August 14, 2024
Overall rating

Tech arrived promptly and fixed the issue , explained everything, gave some good advice on use and did a test cut for a while to make sure things worked properly .

Paul I,

Port Murray, NJ
Sears Tractor Service
July 22, 2024
Overall rating

I bought my Sears Tractor after having 1 for more than 24 years with little or no problem! Now this 8 or 9 year old tractor has cost me close to $700 in 3 visits and it still broke! Replaced 1 belt & less than 20 days I have another broken belt! Was told it was the "other belt"! Sears sets appointments between 8 & 5! 9 hour window! I was told he would be here at 2:39pm. He shows up at 4:50 & we had a grandkid birthday party to attend! When I tried the tractor the next day, it will not go into reverse! I texted the tech with no reply! I've spent more money on this Sears tractor than it is worth & it is still broken! I need another visit & I think it should be covered by Sears!

Ron M,

Greenfield, IN
Craftsman mower \ tractor repair.
June 16, 2024
Overall rating

Gary did a great job. He fixed my issue with cheerful professionalism, and I am very happy with the results.

Rick S,

The Colony, TX
Lawn Tractor Repair
June 07, 2024
Overall rating

Friendly, knowledgeable, easy to talk with. Completed repair in timely manner.

Gary W,

Grand Rapids, MI
Service Call Review
February 23, 2024
Overall rating

The service provided by your technician was great. However, setting up the service was a nightmare.

James S,

Petersburg, VA