Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.6K


Average Rating

4.8/5

Customer David Martin
August 20, 2025
Overall rating

Technician was very polite and efficient. He explained what he was doing and why. Thanks for a great experience!

David M,

Freedom, IN
Professional, helpful and polite.
August 20, 2025
Overall rating

Alex was professional, helpful and polite. I'm always concerned about the electricity that is left in an appliance after unplugging it. The wire sticking out in my dryer drum was actually a hair tie (cue laughter!) He was kind and discerning while I was feeling foolish. He explained and showed aspects of the dryer in easy to understand words. His demeanor was calming. I would contact Sears again for any future repairs based on my experience with Alex. I'm glad I didn't go out and buy a new dryer.

Gayle C,

Scarborough, ME
Neil
August 20, 2025
Overall rating

Neil was acceptionally friendly and helpful. He found the problem very quickly and proposed very helpful options for repairs. He was very personable and honest.

Justin A,

Cranberry Township, PA
Excellent Technician
August 20, 2025
Overall rating

Steven was very kind and knowledgeable. He explained the issue and showed me exactly the problem area on the unit and why it was happening. I wish I could give him 10 stars!

Shawn P,

Springfield, MA
Dryer Repair
August 20, 2025
Overall rating

Very professional and nice! Did a great job and was on time.

Kristina G,

Louisville, KY
The time i had to wait
August 19, 2025
Overall rating

The gentleman was great. The time that i had to wait to get the service was outrageous, too long.You canceled the appointment 3 times. It is unacceptable

Magda O,

Brooklyn, NY
Alfredo service
August 19, 2025
Overall rating

As usual service provided was excellent. He was professional and immediately found the problem a and it was resolved. Thank you Alfredo.So happy for professionals like you, who do a great job

Gilda B,

Newport Beach, CA
Excellent Service
August 19, 2025
Overall rating

Shawn was very professional. He was prompt, pleasant and got our dryer back in service in just a few hours.

Carl S,

Winnsboro, TX
Service Rating for Habibullah Q
August 19, 2025
Overall rating

My clothes dryer's electronic control board burn't out and your technician replaced it. He was polite, professional and thorough.The warranty company wanted to speak with him. He graciously took the call and answered the questions the warranty company had for him.

Kathryn C,

Fairfax Station, VA
Excellent Service
August 19, 2025
Overall rating

Eric was amazing and got the job done very quick.

Najin C,

Sumter, SC