Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.6K
Average Rating
4.8/5
Good service and communication
Very good communication and service. Finished in a timely manner.
Anthony G,
Bethpage, NYGeorge
George was polite, prompt, and professional,. The problem is solved.
Paul K,
Damascus, PARepair Review
Leonard did a great job repairing my washer. He made an unexpected finding. My machine was delivered and installed in 2021. Evidently the installers switched the hot/cold hose hook ups. This probably accounted for the issues the washer had developed and was exhibiting. I now am very disappointed in the whole installation process done in 2021 after finding this out. If the hoses had been hooked up correctly in the beginning, it would have saved me a lot of time and frustration dealing with the washer issues. I appreciate Leonard and the fact that he detected this and corrected.
Rebecca B,
Oklahoma City, OKElection
He was excellent . And fast did everything I wanted done
Kathy O,
Elkton, MDExcellent service!
Courteous and knowledgeable! Went out of his way to do extra work.
Patricia O,
San Diego, CAGreat Service
The issue was quickly diagnosed and the repairs were made very fast! Very efficient and friendly and explained everything. Also told me how to avoid issues with my dryer in the future.
James B,
Gaithersburg, MDWasher analysis
Mike was prompt, thorough, and knowledgeable To improve customer service, AI is not able to answer questions that human could. It would've been very helpful to have been able to speak with a customer service rep with some questions that I had.
Kathleen M,
Ocean View, DEGreat
Samuel was kind, informative, helpful, and efficient. Couldn't have asked for better. Thank you!
Kelly M,
Pleasanton, CAGreat Work!
A friendly and knowledgeable technician who was able to quickly repair the washer
Adrian M,
El Paso, TXNA
He done a great job just took to long to get it done
Coy T,
Indianapolis, IN