Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Top Shelf - The Best!!
October 14, 2025
Overall rating

Jorge has completed another Excellent Repair Appointment! Thank You Jorge!

Debra B,

Roscoe, IL
Smooth and Professional Service
October 14, 2025
Overall rating

Neel kept us informed as to his arrival time and arrived in a timely manner. He was very professional and got to work right away. He also noticed our dryer was leaning a bit and helped to adjust the legs which we appreciated very much. All together a great experience.

Betty P,

Seattle, WA
Figures out problems.
October 14, 2025
Overall rating

He worked thoroughly and figured it might another part of the dryer.

Jerry P,

Lincoln, NE
Great help!
October 14, 2025
Overall rating

Dujuan was professional and kind. He very patiently answered my questions.

Patricia N,

Conway, AR
Highly recommended.
October 14, 2025
Overall rating

Joshua arrived on time, listened to my description of problems, and repaired them quickly. No complaints at all.

Scott K,

Richmond, VA
Great service
October 14, 2025
Overall rating

The technician was great - punctual, knowledgeable, thorough. The only negative part of the experience was that to make the appointment online I was forced to opt in to marketing emails (spam!) and then I had to go to the trouble to opt out. That's not a great way to treat customers. It's actually illegal in some jurisdictions because it's so obnoxious. Please consider using a different user interface. Your customers and technicians deserve better.

Stephanie S,

Sherman Oaks, CA
Dryer Diagnosis
October 14, 2025
Overall rating

Brian was insightful and quickly diagnosed the issue with our dryer. He was on time and very professional.

Susan L,

Granville, OH
Repair Tech Vlad
October 14, 2025
Overall rating

Hi Vlad was professional and informative. He explained the parts and what was happening.

Michelle G,

Onalaska, WI
Good
October 14, 2025
Overall rating

He got the machine running again but ran it through a wash cycle and didn't drain all the water had to used a wet vac to get water out then put dry cycle on and worked so have no idea why didn't drain and he left a Electric measuring instrument here really nice guy

Tones B,

Raven, VA
Washing machine repair
October 14, 2025
Overall rating

Maria was excellent. She assessed the problem, prepared an estimate. She was knowledgeable about the product. I would recommend her to others.

Robert T,

El Sobrante, CA