Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Dryer Repair
October 15, 2025
Overall rating

I was pleased with the service. Chris was very polite, clean and thorough. He took the time to explain about the repair he was performing. He is an asset to your company Thank you Chris 👍🏽

Ranking F,

Montclair, CA
Respectful and knowledgeable
October 15, 2025
Overall rating

Timothy was efficient, kind, thorough and most of all honest. He arrived when he said he would & worked diligently on my dryer.

Tami C,

Whitesboro, TX
Pleasant experience
October 15, 2025
Overall rating

Marcus is funny, respectful and professional. He always gives a head up notice when he's on the way and does the job in a timely manner. We love Marcus.

Hiba F,

Fort Worth, TX
Noisy Dryer Cycle
October 15, 2025
Overall rating

Diagnosed the potential issue, ordered parts, returned l, and repaired. Quick and convenient. Very pleased. Have a service contract and plan to keep it.

Ernest H,

Boonsboro, MD
Incredibly smart and hard-working working
October 15, 2025
Overall rating

Outstanding Technician Service I've had a few repair techs come out for my washer in the past, but none have worked like Michael from Sears. He didn't just poke around — he took the entire top off the washer and really got into it. You could tell right away he knew his stuff, especially with LG products. He explained everything clearly, gave me great recommendations, and walked me through the best and most cost-effective way to handle the repair. What stood out most was his honesty and professionalism — a real relief in a world full of "Google-it" repairmen. It's refreshing to see someone who actually knows what they're doing and takes pride in their work. Michael is a true asset to Sears. I'd absolutely request him again!

Marvin W,

Stevinson, CA
Dryer repair
October 15, 2025
Overall rating

Very quick and easy. Amazing service. I was originally going to have my dryer repaired with GE but I kept getting my appts cancelled and had to wait 2 weeks. With sears I was able to have someone come out the next day and order the part for it and installed the following day. If I have any other appliance issues I will definitely be using sears.

Jasmin H,

Orland Park, IL
Good guy
October 15, 2025
Overall rating

Great guy, can you have him call me back I have a question at 9739084209

Ricardo B,

Chatham, NJ
Professional
October 15, 2025
Overall rating

Great job! On time and repaired as expected thank you

Mary M,

Dallas, TX
Service
October 15, 2025
Overall rating

Chris was very professional and explained every step of the repair. Very pleased with his service work.

Jeffrey A,

Gouldsboro, PA
Exceptional
October 15, 2025
Overall rating

Mark was very knowledgeable and quickly diagnosed the issue with our dryer. He was able to quickly fix the problem.

Dirk T,

Houston, TX