Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Service
Everything is good and really personalized. Very nice and explained everything they did. Thank you!
Donna M,
Sugar Land, TXService Rating
Overall service was very good. The parts were ordered and delivered quickly. Repair was completed by John within a timely manner. I would rate a 4/5 due to the fact that the tech did not call the customer prior to arrival, which was at our old address. The previous tech stated that he updated our address in which we found that to not be the case. Additionally, the customer service representative who created my claim was also given our new home address and read it back over the phone and stated that it was updated in the system. Both techs drove upward 12+ miles out of their way. It seems as though communication was lacking in system updates and confirming address prior to starting transit time.
Sam L,
Marshall, ILDryer repair.
Domingo was on time, courteous and professional. Very efficient as well.
Samuel M,
Tiverton, RIWasher repaired by Mario
Mario was great. He was very knowledgeable about our washing machine and very friendly. We really enjoyed meeting him. Our washer is working great now. Thank you Mario for a job well done!
Raymond J,
Dallas, TXService
Mike did a great job! He informed me along the way of all of the charges. He was very knowledgeable about my dryer and promptly fixed it. Thank you, Mike!
Cindy B,
Heiskell, TNExcellent service
Richard was quick and efficient in completing our repair. If I have another appliance that needed repair, I'd like it if he was sent out again.
Peter L,
Miami, FLFrancisco is amazing
Francisco is very knowledgeable and helpful and was able to give us the information we needed. However, the AI experience is a nightmare and you are going to have some very unhappy customers.
Debbie P,
Elmhurst, ILExcellent Service!
Cornelius was extremely professional and helpful. He explained the issue thoroughly. Please give him a raise or a promotion. He should be commended for his outstanding work.
An K,
Ewa Beach, HI5
Experienced and courteous He was able To get the machine up and running.
Michelle B,
Andover, CTService Tech
I could not have asked for a more knowledgeable person to look at my washing machine. Very thorough and checked to make sure I did not have any hidden issues. Very personable!!! You need to give him a raise!!
Mary M,
Lake Havasu City, AZ