Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Repair service for washing machine
October 29, 2025
Overall rating

He was very polite. He explained my washer needed a part. He tried to order the part, but the part was no longer made. I would request him again if I need an appliance repaired.

Shirley P,

Ocean Park, WA
Great service
October 29, 2025
Overall rating

Did a great job. I would highly recommend, very professional.

Brandon F,

Middletown, MD
Technicians Brad and Jake were great
October 29, 2025
Overall rating

Brad and Jake were very professional and quickly diagnosed the problem with our washer. Excellent work. Sears is fortunate to have them as techs. Fives stars for them. However, I give Sears Service dept one star. The downside with the Sears service has to do with the difficulties with scheduling the appointment. Everything is based on dealing with AI (Artificial Intelligence), which means you never get to talk with a real live human. This was extremely frustrating. I had questions to ask and there was no one to call. There is no phone number to call. Only communications we got were from canned texts. So the techs were great but the Sears administrative service was terrible.

Gerald D,

Evansville, IN
Confident work
October 29, 2025
Overall rating

Thank you Paul for finding and fixing the problem with our washer, so quickly too

Jared H,

Fort Collins, CO
Electric Dryer
October 29, 2025
Overall rating

John was very knowledgeable and helpful. He found my problem and had it repaired very quickly. John did a great job!!

Teresaronni M,

Bristol, VA
LG Dryer repair
October 29, 2025
Overall rating

Lorenzo was terrific. He was competent, professional, courteous and had great advice for future maintenance. Very good experience and I rate him 5 star. Thank you!

Allen O,

Half Moon Bay, CA
?????
October 29, 2025
Overall rating

Jacob was Very thorough and knowledgeable. Respectful and professional. 😊😊😊😊

Sharon W,

Owensboro, KY
Fast!
October 29, 2025
Overall rating

Elisha was very quick, friendly, and professional. 10/10 would recommend!

Natalie B,

Kansas City, MO
Loved Him
October 29, 2025
Overall rating

He was kind and honest. He did a good job and didnt comment when my kids were being dramatic.

Brittany M,

Clarksville, MI
Jeric Namahoe
October 29, 2025
Overall rating

He was kind, knowledgeable and did a great job. Arrived on time and did the job

Jeric N,

Waikoloa, HI