Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Very Good
November 05, 2025
Overall rating

He was very nice and explained what was wrong. I would have him again!

Rich R,

Santa Barbara, CA
Wonderful.
November 04, 2025
Overall rating

Tarrance was excellent. Pleasant, knowledgeable, efficient, all round nice person. The communications by Sears were cumbersome and confounding. Sears ordered the part which never shipped. Sears should have rescheduled.

Sharon W,

Oklahoma City, OK
Rep is great your AI is awful
November 04, 2025
Overall rating

Scheduling the appointment was cumbersome with your AI. I was asked to repeat myself over and over. I sent images, explained the situation and none of it made it to your rep. I must have had 15 emails and texts asking me to sign in for updates only there was no update!! What a giant waste of time. I can't use you again as you wasted so much time. Vincent was great! Knew his stuff and could isolate the problem but couldn't solve it as it lies with duct work.

Maryanne P,

Charleston, SC
Best Tech Ever
November 04, 2025
Overall rating

Allison R. came to our home and she was pleasant and professional. She diagnosed the issues, shared and had our Washing Machine up and running in no time. She is the greatest. We had just moved here to Alabama and the washing machine was supposed to have been in great shape, but that was not the case. We would love to have Allison back to work on any of our appliances.

Leon W,

Andalusia, AL
Washer repair
November 04, 2025
Overall rating

Holi is always efficient n friendly. He came from a Mountain View job. 5 stars

Paula M,

Hilo, HI
Service Call
November 04, 2025
Overall rating

technician was pleasant, polite, and very informative regarding my washing machine.

William E,

Wilmette, IL
5 Star Review!
November 04, 2025
Overall rating

We are so thankful for Don and his expertise! He is personable, he troubleshooted our problems, and fixed them. We wish all our techs were this efficient, personable and knowledgeable!

Monique N,

Ferndale, WA
Personable technician
November 04, 2025
Overall rating

Jack is personable and his work ethic is second to none. He found the problem right away and fixed my dryer in record time. Thanks Sears

Charmaine D,

Randolph, MA
top notch service and response
November 04, 2025
Overall rating

Nicholas was extremely helpful, answered my questions, got the dryer back up and running promptly after diagnosing it and having to order the parts. He was a pleasure to work with and I appreciate the customer support he provided.

Alan B,

Asheville, NC
Broken dryer
November 04, 2025
Overall rating

Robert was amazing to work with. He fixed us right up!

Michael P,

Huntington, TX