Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Great customer service
Brendan was very courteous and greeting with a handshake, rare anymore. Knowledgeable and very polite and friendly with our large dogs. Great experience overall and happy to have had him help with our repairs. He explained the process and anticipated a timeframe and answered any questions and addressed concerns in detail.
Stephanie M,
Brooktondale, NYOscar was very informative and nice.
However, the customer service desk was not. When I made the appointment, I asked if Sears covered the vent that goes from the dryer to the ceiling. He said, "yes." I said, "So, Sears will replace the vent?" He said, "yes" again. Four times I asked and he answered. But when the first service provider came, he said Sears doesn't cover that. The 2nd provider explained that customer service makes more money for every appointment they make. So if they lie, that's why. That's very sad.
Jeannie B,
Palatine, ILGreat job
He did really good diagnostic , stay just with the diagnostic. Because it did not worth fix it.
Ruth M,
Glen Burnie, MDService
He was prompt and was able to get me answers about my machine.
Brenda E,
Palacios, TXAwesome individual
Leroy was very good,very efficient. He knew his stuff. The dryer was in a tight spot and he handled it very well, so I'm very impressed with everything. The whole experience was just cool. Oh, by the way, he's an awesome guy Thanks Leroy
Dutch M,
Novato, CAWasher repair
James explained assessed the issue quickly, explained it clearly, answered all my questions and provided a quote.
Lisa P,
Henderson, NVGreat Service
Donnie was professional and kept me informed of is progress to the house and what would happen in the process.
George B,
Natchez, MSFantastic service
Great communication and when they were coming. Dennis explained everything that was going on and what he did to fix it. Great service
Kate S,
Lake Orion, MIExcellent Tech
Roy provided 5 Star service . He was very knowledgeable about both the product and the problem. Should I have problems in the future, please send Roy.
Jack T,
Galveston, TXUnknown
Better the second time around, this tech, was able to resolve the problem so far.
Sandra P,
Los Angeles, CA