Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
James is great
I was able to get an appointment quickly. James arrived on time and diagnosed the issue repaired my dryer quickly. He is a very friendly person and a pleasure to have met.
Debbe W,
Greensboro, NCWasher Service
Walton was very professional doing his job. Kept us informed about the service he provided. Also he came on time even a little early which I appreciated. He was very good.
Enrico M,
Silver Spring, MDService technician
Ai has bugs. Zachary is an excellent techniçian and very pleasant,
Calvin S,
Danville, VAThoroughly done the job
Takes time to resolve. Orders proper parts . Knowledgeable and thorough.
Aslam S,
Kenosha, WIFive star review
Michael was very respectful and friendly. He knew his job well, answered all my questions honestly. I gave him a five-star review
Fernando M,
San Bernardino, CAFixed!!
Had to wait for the second visit to get parts but it is working now and was worth the wait
Walter P,
Cedar City, UTFive stars for Ricky
Ricky was very polite. And knew what he was doing. He was quick. And knowledgeable. He even took the extra step to write down my correct contact number. For when he was to come back and install the part. He did a great job. Now if I can just get my contact information straightened out customer service would get five stars too. I have called in four times to try to get it straightened out because it will not let me do it online. The phone number that is on the text ending in 7838 is incorrect. Not sure how got that number. It is 8 years old. An old work number. The number should end in 3846 in order for me to respond to text. And for the tech to call me when he is heading my way. If I cannot get it straightened out I will be canceling my contract. Each person I talk to they say it is straightened out sorry for the air on their part. BUT IT IS NOT. I EVEN HAD ONE RUDE GUY WHEN I CALLED IN. HE SAID I HAD THE WRONG NUMBER. THAT I WAS NOT ALLOWED TO CALL THAT NUMBER. IT WAS THE SAME NUMBER THAT I HAD BEEN CALLING AND SUPPOSEDLY THEY CHANGED, CORRECTED THE CONTACT PHONE NUMBER.
Toni D,
Winnebago, MNAppliance Service
John is an excellent Technician. He is a Perfectionist and his workmanship is outstanding.
Chandra V,
Wise, VAService Visit
Thank you, we got a new dryer and it's good!
Jeffrey C,
Austin, TXAmazing
Roger came out and worked through a power outage. He came back later and just when we thought our washer had no Hope, he stayed beyond his hours and got it working. We appreciate it after being without a washer for three weeks!
Stephanie S,
Harrisburg, SD