Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Washing machine fix
November 12, 2025
Overall rating

Jaime was thorough and quick. New what he was doing and did it!

Janice R,

Peabody, MA
Washing machine repair
November 12, 2025
Overall rating

Even though I had to wait almost 2 months for the washer to get back to normalcy, it was never the faults of the techs, especially James. Obtaining the parts timewise was the hangup. James worked his best with what came first but then got the washer working completely normal when the correct part and information arrived. He is a great employee, and the company should reward him for his tireless efforts.

Barbara R,

Las Vegas, NV
REVIEW OF WASHER
November 11, 2025
Overall rating

Minh was very nice and pleasant. We did have a bit of a language barrier because I had a hard time understanding him as I have hearing problem and his accent was significant but he was very patient with me too insure I understand what he was conveying to him. The news wasn't good but I had a feeling that it was time for a new washer. I was pleased with his service.

Gena R,

Topeka, KS
Great service
November 11, 2025
Overall rating

Thanks, Scott! You were quick, nice, professional, and filled with lots of knowledge! We appreciate you.

Bria F,

Lubbock, TX
Extremely knowledgeable
November 11, 2025
Overall rating

Robert, our appliance service technician, was exceptionally knowledgeable, punctual, and took the time to answer all of our questions. I highly recommend him for any future repairs.

Regina S,

Flagstaff, AZ
George was great
November 11, 2025
Overall rating

He arrived a little bit late but he was very professional. We went to the laundry room and while I explained what the problems were, George was testing many of the settings and filling the drum with water, then spinning it dry. Things seemed to be working so when I do a load tomorrow I hope it works as well.

Ann M,

Monticello, NY
Explore all options.
November 11, 2025
Overall rating

Jeffrey was polite and explored many options to discover why my washing machine sometimes locks and won't open after the load gets lopsided.

Brenda S,

Little Falls, MN
Scott
November 11, 2025
Overall rating

My experience was positive. Scott was very professional. I decided not go through with the repair due to the age of my washing machine.

Melissa P,

Baltimore, MD
Technician
November 11, 2025
Overall rating

Great service!! Explained concerns. Very hospitable and friendly. On time and fast repair.

Marie G,

Hacienda Heights, CA
Excellent customer service
November 11, 2025
Overall rating

Excellent work. Fix dryer heating issue quickly. Highly recommended for any appliances issues.

Charles R,

Baltimore, MD