Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.6K


Average Rating

4.8/5

Sal was great!
June 06, 2026
Overall rating

He was professional & courteous. He explained what his service consisted of to my satisfaction.

Shirley P,

Salinas, CA
Washer repair
June 06, 2026
Overall rating

Was courteous and explained all repair actions from start to finish. Very pleased with Phillip's work

Leander H,

Midway Park, NC
Washer machine check
June 06, 2026
Overall rating

Stephen was very helpful and detailed with the issue on our machine

Karen P,

Cochranville, PA
Samsung dryer repair
June 06, 2026
Overall rating

My repair technician was fantastic! Very prompt, quick and knowledgeable. He did an excellent job repairing our dryer. I was amazed at how fast he did it. With that being said, I'm not sure I would ever bother with the extended warranty again. From the time our dryer broke and we put in the request, It was three weeks before we got it fixed. Seems really extreme to take that long for a broken door switch. also, I was sent notifications by text message to select one or two as an option for an earlier time in the week but no matter what button I pushed or what number I entered, it would not register or let me pick a sooner time.

Melissa W,

Colorado Springs, CO
Great Customer Service!
June 06, 2026
Overall rating

Thank you Russell! He is so nice and very knowledgeable and fixed my washing machine all under warranty!

Sheri S,

Lakemont, GA
Dryer service
June 06, 2026
Overall rating

I had a very good experience with the technician Robert S he was very knowledgeable and explained all my options I'm very satisfied with the service he provided.

Michelle N,

Cornwall On Hudson, NY
Dryer
June 06, 2026
Overall rating

Bian was very professional and we are happy with his service he provided.

Charles W,

Grove City, OH
Bryan is the Best
June 06, 2026
Overall rating

Bryan is very knowledgeable and thorough. He's the best repair tech I've ever met, and I've met quite a few. He is only limited by the inefficient system employed by Sears Appliance Repair.

Tracy J,

Wheeling, WV
Washer Service
June 06, 2026
Overall rating

Nathan was very nice knowledgeable and so helpful! The experience was as good as it can be given the circumstance.

Ruth D,

Bedford, VA
Dryer check
June 06, 2026
Overall rating

David came out the first time we ask for repair and he said a part wasn't available for this dryer and would need to be replaced. Your company sent another technician five different times and still not fixed. David came today and did extensive search and still cannot find parts to repair and again recommended replacement. Very courteous and thorough to try to help.

L W,

Soso, MS