Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Repaired with Care
He was very knowledgeable, friendly, and had a very pleasant attitude.
Cecilia C,
Selma, ALWasher Repair
He was professional and quick. Glad I gave this service.
Patricia J,
Lake Lure, NCGood service once tech arrived.
Multiple reschedules with no explanation. No way to speak with a live person. These made this experience frustrating and I will not be using Sears Home Services in the future and I will be letting others know of my poor experience. Once tech did arrive, repair was made sufficiently.
Ron S,
Fort Worth, TXserviced our wash machine
Very professional, very friendly, and very efficient. We are satisfied
Janet W,
Schaumburg, ILJo ann
There was no repair due to the cost of the parts to fix the washer. It was cheaper to buy a new washer. The washer warranty did not cover any of the electronics which is a rip off
Joann D,
Knoxville, TNGreat service
Daniel was very professional and knowledgeable. I will recommend your company to others!
Renee L,
Calhoun, GADryer repair
I had been waiting for parts for 3 months. Richard was able to get this done when the sear AI system kept rescheduling my repair. Richard was fantastic but the AI only system is terrible. They need to get humans again answering the phones.
Christine S,
Fort Lauderdale, FLHe did great.
Great service but your rates are nuts. Nothing else to say.
Stephen H,
Brandon, FLExcellent
Rovers was very knowledgeable and professional, fast repairs and explained every detail
Victor V,
Lawnside, NJCasey D
Casey was an excellent technician, handled the repair and was prompt and efficient. HOWQEVER, SEARS, as a company lacks a lot in regards to customer service.....get rid of the AI and use actual people for customer care. Also, on multiple occasions I received information that I cancelled my appointments, and never once did. On my initial appointment, I received word 15 minutes AFTER the time frame that "due to staffing issues that my appointment would need to be rescheduled". SEARS has zero regard for individuals that need to work for their income, and then SEASR wants us to miss more work for an appointment that SEARS failed to keep.
Quinn H,
Columbia, SC