Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.6K


Average Rating

4.8/5

Washing machine repair
June 09, 2026
Overall rating

Jonathan was prompt, professional, courteous, and highly competent. I highly recommend him.

David B,

Durham, NC
Efficient and
June 09, 2026
Overall rating

Listened to my need. Explained the process. Completed the task in an efficient and timely manner. Gave great advice for keeping the new part in good shape. So helpful!

Heather C,

Vancouver, WA
Great service
June 09, 2026
Overall rating

Israel was great - diagnosed issue quickly and efficiently, explaining and showing everything to me so it made sense. He had the needed dryer part in his van so fixed my dryer while he was here. He's a talented technician and a delightful person!

Laura S,

New Orleans, LA
The sqeaking dryer problem was repaired.
June 09, 2026
Overall rating

Although Floyd was not very friendly, he did repair the dryer problem.

Barbra A,

Navasota, TX
Washer
June 09, 2026
Overall rating

Nice guy. He got us a new washer finally sooo happy this washer has been a nightmare.

Amy H,

Galva, IL
Fantastic!
June 09, 2026
Overall rating

Will definitely recommend to anyone needing repair! Personable, professional, and knowledgable.

James O,

Tuscola, TX
Competent and Thorough
June 09, 2026
Overall rating

Shane, was arrived on schedule and went about his evaluation of our dryer with efficiency and was thorough in trying to find the problem. He found no issue with he dryer itself, but found that the dryer hose probably need to be cleaned. And he made a recommendation of what businesses offer this service. We are very grateful to have made his acquaintance and would highly recommend his service to our family and friends.

Alice U,

Russellville, AR
Washer Dispenser Replacement
June 09, 2026
Overall rating

Richard was on time, polite and made the replacement quickly and efficiently.

Julie G,

Warwick, RI
Technician was great scheduling not so great
June 09, 2026
Overall rating

Technicians are great once they get here. Sears scheduled and cancelled. Ask best date next but did not honor my request so I was on Sears time. Next week sears cancelled the day of. Asked for a time and again it was not my choice but Sears choice. The day of service he was suppose to be here at 9:30, then 11:30: then 3:30. He arrived before 4 without a Sears truck. He said it was in the shop. Sears used to have a picture of the technician on the appointment page so I would know it wasn't some crook or rapist out of nowhere showing up. Ai stinks!

Patsy S,

Hastings, FL
Review on Mark
June 09, 2026
Overall rating

Mark was awesome, he came in and figured out the problem right away.

Tia H,

Alexandria, LA