Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Review
Kenneth sis a wonderful job and was professional. It was frustrating that the wrong part was sent not once but twice. Kenneth got the correct part and came out the next day instead of waiting for it to be sent. I was very appreciative for that, as I was not looking forward having to go back to the laundromat which was costing us more due to the wrong part being sent.
Lori B,
Morrilton, ARClifford review 5
Polite timely very nice person to work with. Thank you for sending them to my house. Do you need any more words than that?
Lavoy B,
Walterboro, SCProfessional
Rick has been here several times. Always professional and cleans up any mess. He deserves a raise
Julia H,
Copan, OKExcellent Service
Fast and affordable repair. Technician very professional, on time, and respectful.
Celia L,
Los Angeles, CAGood technician
Good service quick and efficient. First time using ai based service
Ellen K,
Salinas, CADryer repair!
He went out of his way to get a part that was never delivered to my house. He finished the job I m a timely matter and cleaned the area before putting it back. However, making appointments and changing dates and times is a nightmare, because AI can change date if parts are delayed. If you try to change the prompts don't work. One prompt is to discuss a problem. If you press on it, it goes to nothing. There is no way to talk to a real person. Web site is full of phone numbers that is all AI that do not work properly.
Joanne M,
Parkland, FLCustomer
Ray provided his detailed assessment of the problem and suggested to wait and see if the problem occurs again and have 30 days from date of service call to reach out to Sears.
Bernadette C,
Poway, CAService
Rafae is a great technician highly recommend to others. Came to fix my washer
Rogelio C,
Edinburg, TXYeah Frank
Frank has returned and solved the riddle of the malfunctioning washer. Happy trails
Gerald D,
Rustburg, VACustomer
Daniel was professional and knowledgeable in what he did today. Was here as scheduled
Patricia L,
Hesperia, CA