Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Washer repair
Samuel was very competent and pleasant. Please get rid of your AI "assistants." "AI Richard" was a disaster sending out incorrect text messages and failing to coordinate the repair of my washer and my dryer. The latter issue was never conveyed.
Diane& S,
Tallahassee, FLDryer heating element
Very friendly ..got the repair done quickly.. left everything cleaned up..
Linda T,
Black River Falls, WIService review Cory
Corry kept me appraised of his arrival time. He was polite, efficient and professional. Five stars in all categories!
Cynthia L,
Indiana, PAThank you!
Charles was very friendly, punctual, and professional. He quickly diagnosed the problem, explained everything that was going on with my dryer, and got it repaired and working like new! Thank you so much!
Arrielle J,
Southfield, MIWashing machine repair
Jose is a great worker always explaining what the problem is with our services. This is the 2nd time he has performed services for our appliance. Kudos to Jose Thank you for your expertise
Josephine C,
Wilmington, CAAppliance service
Technician fixed problem promptly Was pleasant, courteous and knowledgeable. Highly recommend
Patricia A,
Vero Beach, FLClothes Washer Repair
He listened intently to my explanation of the issue, tested the unit and experienced the same issue I saw. Made his recommendation for replacing door lock and retested unit to ensure the unit functioned properly.
Gregory K,
Buckeye, AZOutstanding Service from Mr. Cortez - Sears Technician
I recently had the pleasure of having Mr. Cortez from Sears come to my home to repair my washer, and I couldn't be more satisfied with the service. From the moment he arrived, he was professional, polite, and attentive to my concerns. - Expertise: Mr. Cortez demonstrated extensive knowledge about my washer model and quickly diagnosed the issue. His ability to explain the problem in layman's terms was greatly appreciated, making me feel informed throughout the process. - Efficiency: He worked diligently and efficiently, completing the repair in a timely manner without compromising on quality. It was clear that he took pride in his work. - Customer Service: Mr. Cortez was friendly and respectful, making sure to answer all my questions and ensuring I was satisfied with the repairs before he left. His approachable demeanor made the experience much more pleasant. - Follow-Up: After the repair, he provided useful tips on maintaining the washer to prevent future issues, showcasing his commitment to customer satisfaction. Overall, I would rate Mr. Cortez's service a solid 5 out of 5. His professionalism and expertise truly made a difference, and I would highly recommend him to anyone in need of appliance repairs. Thank you, Mr. Cortez, for your excellent service!
David M,
Madison, ALWashing machine problems
Very polite and very professional. On time and cleaned everything up.Would highly recommend.
Jack M,
Egremont, MAGreat repair man
Looked over my machine, did some problem solving, and worked out a permanent fix in very short time. Thank you Lionset!
Deborah W,
Maringouin, LA