Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

Great service
April 11, 2026
Overall rating

The technician was here less than 10 minutes. Very friendly and knowledgeable.

Anna W,

Kansas City, MO
Excellent Service
April 11, 2026
Overall rating

Mahmoud was prompt on arrival. He was very knowledgeable in repairing the support rods in the washer. Appreciate his work. Very nice person, too.

Sylvia P,

Richmond, VA
Timeliness
April 11, 2026
Overall rating

We always appreciate the timeliness and professionalism of our service tech. He has been our tech for several years and knows what he is doing!

Toni K,

Prescott Vly, AZ
great service
April 11, 2026
Overall rating

was very knowlegable and quick to assess the problem. very friendly

Kim H,

Trussville, AL
1992 dryer now working again
April 11, 2026
Overall rating

The drum stopped turning in my OLD dryer. The belt had broken, so that needed to be replaced and several other worn out parts. So the parts were ordered and we set a date for the repair. I thought it would take several hours to do the repair. I think it took Tom less than an hour.

Molly M,

Downers Grove, IL
DRYER REPAIR
April 11, 2026
Overall rating

jULES WAS VERY GOOD NO PROBLEM AT ALL WAS ON TIME

Joseph G,

Philadelphia, PA
5 star
April 11, 2026
Overall rating

courteous and efficient----3 words should be sufficient---don burns---sometimes less is more

Don B,

Pacifica, CA
Complaint
April 11, 2026
Overall rating

Your technicians are good. The problem is your owner/manager. You seem to always cancel my first appointment for my appliances then have to reschedule. Why? We make arrangements to take off and towards the end of the day you cancel. Do you know how inconvenient it is. And it's happens numerous times. When I get frustrated I rarely talk to a customer service rep instead I get Samantha your Ai who sucks. I'm not sure if I want to renew my service with you. You have gone down hill.

Donna Y,

Aiea, HI
FANTASTIC
April 11, 2026
Overall rating

Conner came in, introduced himself and began working on our dryer. Unfortunately, a part had to be ordered, and it came in no time. He came back and fixed the dryer and we both, my husband and I, are very appreciative of conner for his mannerism, professionalism, his respect for our property and us. Thanks so much Conner

Marie C,

Orange Park, FL
Customer
April 11, 2026
Overall rating

Freddie was exceptional, professional, confident, courteous. Freddie is a positive reflection of Sears Home Services and is the main reason we would not hesitate to call Sears Home Services in the future!

Jaine K,

Clearwater, FL