Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
On time and efficient
Bernardo arrived on time with a smile and a great attitude. He worked efficiently to address the heating issue with my dryer. Within 15 minutes the job was complete and I had a functioning dryer.
Robert B,
Chatsworth, CAService Tech was Great- Sears Service is terrible
I'm glad Artez came out and did the repair. This is the 4th time we have had a tech come out for the same issue. The challenge is really around Sears scheduling process and lack of customer support. They have postponed the tech on multiple occasions saying the part has not arrived when it was already at my house. When you try to communicate with them, there is no one to talk to and you continue to get stuck in the AI bot loop. I'm likely done buying anything of value from Sears.
Ken G,
Clearwater, FLRepaired washer
I am well pleased with the service I received yesterday. He checked everything out and explained it to me. I already had the part and he installed it and made sure it was working properly. The only complaint is not with him is that I was cancelled for service on April 7 and the 11th by AI and couldn't contact a real person. The technician said he has nothing to do with that. People that work have to take time off for the service day and then service is cancelled. You need better communication with scheduling if AI is cancelling service for no reason. I wasn't even sure the technician would even show but gratefully he did. People pay a lot of money for this service so it should be honored.
Janis S,
Vidor, TXAwesome
Cordial, knowledgeable, courteous. He got to the point fixed it. And checked it.
Brent S,
Virginia Beach, VAwasher repair
good service and Tron was very professional and explain everything
Anthony Z,
Virginia Bch, VADishwasher pa rrt stuck in place
Tech was excellent in fixing the problem in a matter of minutes.
Judith M,
Dover, DEwhat is review title
Bret is the most wonderful technician that we have ever had. He is so skilled at his job. He is effecient, he is polite and kind. You have never had any technician who is this devoted to his job. You are lucky to have him work for you and so are we.
Jocelyn H,
Ashland, ORWashing machine repair
Roman was very professional and friendly would definitely recommend him
Raymond M,
Houston, TXDryer Repair
I had an excellent experience with Desmond! He took the time to listen to my concerns, and he explained the issue with my dryer in a way I could understand. He was polite, professional, and knowledgeable in his area of expertise. I highly recommend anyone to his services through Sears. Thank you!!
Carolyn D,
Lincoln Park, NJWasher repair
Very good tech. Very knowledgeable and knew what he was doing.
Ronald J,
Oakdale, LA