Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Excellent Tech
Ryan diagnosed our issue quickly and effectively. He was very knowledgeable and helpful.
Timothy H,
Riverton, NJ5 Stars
Steven was kind, and washer was fixed and ready to use. Thank you
Audrey M,
Lehighton, PAExperienced Professional
Chuck installed a new motor on our dryer and did a great job. The new motor required rewiring but the instructions were missing. Chuck rewired for our dryer exactly. The install requires taking the pulley off the old motor and putting it on the motor. The pulley screw was frozen and would not come off. After trying several options Chuck finally got the screw off and got the motor installed. He checked other parts to verify that they were ok. He stayed while we tested the dryer even though it was his last appointment of the day and it was late. You are lucky if you get him for your tech.
Joseph S,
Big Rock, ILTechnician
Courteous & professional. Replaced belt in under an hour. Left no mess
Joanne H,
Paducah, KYExcellent service
Renford was very courteous and friendly, and he took the time to explain what the issue was and what the repair would entail.
Alix P,
Lansdowne, PAWORST DECISION ON AI CUSTOMER SERVICE
Very courteous and respectful and repaired our machines very efficiently and correctly. He did a great job. The only and MAJOR issue is your change to AI. Terrible choice to take out the "human element" out of your company model. Other than the great service provided by your tech, your pre and post customer service is awful. Tech is FIVE STARS and your AI customer service is a NEGATIVE FIVE STARS.
Greg P,
Henryville, INProfessional
John was very professional and helpful in solving the issue
David B,
Prescott Valley, AZRepaired my drier
Great job, knowledgeable and professional . He came, did the job and left
Tony E,
Maysville, KYDryer Fixed.
Dryer Fixed by Jimmy! Praise the Lord! And thanks to Jimmy for getting it done
Loretta T,
Scranton, SCWasher repair
Very friendly and knowledgeable. The repair was very fast also. The AI communication you use is not helpful.
Martha A,
El Paso, TX