Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Washer repair
He started from beginning replaced parts Ran the washer with a load watched for leaks Showed me what he had to order Very good service
Christina N,
Mcminnville, TN5 Star
Anthony did a GREAT job!! I would recommend him to anyone who needs appliance repairs.
Will F,
Columbus, MSGreat service!
John was knowledgeable, friendly and punctual. Would definitely recommend him.
Myra R,
Chino Valley, AZKnowledgeable and Extra Helpful
I was coordinating the repair visit from afar for my elderly mother and Steve went above and beyond to assist with info and patience. He sent me photos of the problem with the washer which turned out to be what he predicted.
Jessie G,
Corinth, MSOutstanding!
Henry went above and beyond to ensure I was completely satisfied. He was polite, courteous, and took the time to address everything thoroughly. Great experience overall.
Maureen V,
Pensacola, FLGreat Service
Tim showed up ready to go to work. He checked my dryer completely, explaining everything as he did it. Ultimately, he diagnosed that there was nothing wrong with my dryer. It was the breaker in the breaker box. He also gave me information about my dryer of which I was unaware. All in all, I was very impressed with Tim. Should I ever need a repair man, I will call Sears Home Service and ask for Tim Wood.
Vivian B,
Natchitoches, LAHerbert
Herbert was wonderful, prompt, and fixed our issue with our dryer quickly. He was communicative about needing to arrive later than planned/originally estimated. However, Sears scheduling could use some improvement. It appears they over schedule their staff. Both times Herbert came to our home occurred outside of the 8-5 window. He was wonderful and kept us informed of his arrival time. However, Sears could improve their scheduling to avoid this in the future. After having to take two days off from work for repairs to be completed only to find out I could have arrived home at my normal time and still be early to meet the technician is beyond inconvenient. I do not blame this on Herbert, hence he gets 5 stars, but rather Sears scheduling. I also feel that there were way too many updates to confirm the appointment but very minimal communication from the Sears automated system about the later arrival. Thankfully Herbert called to inform me as well as ask my approval of a later arrival, showing why he is a five star employee.
Heather H,
Orange, VADryer repair
The technician was polite acknowledge in his acknowledge of the dryer he diagnostic it and found out what the issue was with the dryer. I'm completely satisfied and he cleaned up that himself.
Marvel L,
Los Angeles, CADryer repair
I was completely satisfied with the technicians and his assistant. They were polite, and you stole all the parts and cleaned up after the sale. I was completely satisfied with their service.
Marvel L,
Los Angeles, CADryer
Technician came out diagnosed the problem. Dryer works! Thank you!
Lucius G,
San Antonio, TX