Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Great Live Support, poor AI generated "support"
Our tech and the live person (Cindy) I spoke with were GREAT: efficient and very helpful. The automated "assistants" were not. On the first visit Daniel had to order 2 parts which were delivered to my house within a few days. However, the tracking app for one of the parts did not show "Delivered" so the automated assistant scheduled, canceled and reschedule for over a month. This caused a lot of inconvenience. Finally, Cindy called and got things straightened out. There was no way to contact Sears Home Service to address this.
David C,
Amelia Court House, VAGas dryer Repair
James is a true professional. He knew exactly what he was doing. Pleasure to have him in my home.
James B,
Cookeville, TNWasher issue
Absolutely wonderful. He was genuinely caring about the situation and showed me the problem
Delores B,
Update, TXFantastic!
Keyon was above and beyond! Polite, knowledgeable, thorough! Can't say enough about him!
Melissa H,
Williamsburg, VAFast friendly service
Technicians knew what they were doing. Had the parts and finished the job quickly. I would call them again.
Victor N,
Santa Fe, NMExcellent
On time and professional. Dryer working perfect with no noise.
Annie R,
Downey, CAEfficient and friendly
Steven was efficient and friendly. He answered all my questions.
Tara M,
Frankfort, KYGreat Experience
Marcus was wonderful. He was very professional, knowledgeable and patient. Labor was extremely quick. The longest wait was receiving all the parts. But he kept me informed during each appointment. My overall experience was great.
Danielle M,
Florence, SCDryer repair.
Corey was excellent. Arrived as scheduled, explained the problem throughly so that I could understand the problem. Thank you for your service and will not hesitate to recommend Sears service.
Dixie D,
Gulfport, MSNeed refund
Adam worked hard to resolve our issues. Turns out it was the mother board which they don't make any more. I would like a refund of the service paid because the problem was not resolved. So please refund the amount paid less the service call fee.
Erling G,
Quincy, WA