Stacked Laundry Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

74.8K


Average Rating

4.8/5

5
April 25, 2026
Overall rating

Rated a 5 thank you very much. Have a great day.

Annelie K,

South Amboy, NJ
Washer Reair
April 25, 2026
Overall rating

"Martin," the courteous and experienced Sears tech, was out promptly on the scheduled date of service 4/22, accurately diagnosed the problem but did not have required the repair parts with him and had to have them ordered. Parts arrived 4/24; Martin was back out here promptly 4/25 to quickly install the new parts. I was impressed with both his knowledge of the appliance and his efficiency in effecting repairs, as well as his overall "bedside manner."

Donald S,

Rogersville, MO
Dryer
April 25, 2026
Overall rating

Excellent service and on time and the service person was super nice

Joel D,

Parkton, MD
He fixed my dryer
April 25, 2026
Overall rating

After four technicians from Sears came and failed to fix the dryer, David came and found the problem.

Sarah B,

Manchester, CT
washing machine repair
April 25, 2026
Overall rating

Johnny is wonderful! He explained everything so we could understand what was going on with our Maytag washing machine. We knew exactly what it would cost, and there were no surprises. Johnny told us he has been working for Sears for over 44 years! They are lucky to have him! If we need further repairs on any of our appliances, we will request Johnny!

Linda S,

Westfield, NC
Very nice
April 25, 2026
Overall rating

He was helpful and very understanding about my washer, so sorry he had to come back, it was so nice of him

Dianne M,

Savannah, GA
Appliance technician
April 25, 2026
Overall rating

Technician very thoughtful in listening to problem encountered in whirlpool washer that is less than two years old. Did troubleshooting and ordered correct part that came in mail one day before day of appointment. Technician was helpful in making suggestions about a plumbing situation and made a positive experience out of a less than positive situation on this fairly new appliance purchase.

Joann H,

Hilo, HI
Wonderful service but GE doesn't stand by their products
April 24, 2026
Overall rating

My service person was Angel & he was fantastic! Knowledgeable, friendly, & quality work. Unfortunately, the same can't be said for my GE dryer. Angel fixed it but GE required my part be purchased from wherever & it was plastic garbage with a 30 day warranty. Thankfully, it didn't fit properly so Angel ordered me a replacement part FROM GE…that did the trick but only has a 90-day warranty! If GE knows their stuff won't last, how about making a better product?! Thank you Sears & Angel!!

Kris S,

Belvidere, NJ
Knowledgable
April 24, 2026
Overall rating

The repair technician was Knowledgeable and professional and able to help

Susan B,

Pasadena, CA
Outstanding!
April 24, 2026
Overall rating

Appreciate the hard work and thoroughness with his work. Fast and efficient

Catherine K,

Cottonwood, AZ