Stacked Laundry Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
74.8K
Average Rating
4.8/5
Washer, Dryer repair
Very professional and timely. Explained everything to me very clearly so I could understand it. Very nice young man
Nancy L,
Edgewater, MDSamsung washer
Technician called to let me know ETA . Arrived on time. Very pleasant. Knowledgeable of her craft. I was also impressed that she was a female.
Desiree J,
Easton, PAGreat Job and Thanks again
Tech came right on time. Had our dryer fixed within an our time. He really made seem like an easy fix. The dryer is working way better than it did before
Dana B,
Glendale, WIPrompt, professional service
Philip showed up on time, and thoroughly worked through my issue with the clothes washer, and solved it!
Keith L,
Pittsboro, NCKuris
Kurt provided great service. He was on time and very helpful.
Downard D,
Logan, OHGood service
Good service, hi was in time when said And he did repairs in order
Jaime M,
East Bernard, TXSears Home Service
My experience with Kevin was fantastic and I want it to be known that he in no way, reflects the rest of this review. I scheduled this service over 3 weeks ago and it was delayed because we had to wait for the part to be delivered. OK, sure. But then a technician called my wife 2 days before the rescheduled appointment to say he was in the area and wanted to come by now. She stated that wasn't do-able since we weren't home and he said "okay, well we will probably cancel your Friday appointment then" and hung up. This was after he called her 3 times back to back without leaving a voicemail while she was at work. Then having me wait all day for someone to show up between 8am and 5pm is absurd. Also using AI tele-bots for your whole customer service line is insane since all it seems to be able to do is give me a website link or schedule/cancel an appointment. After this interaction I can see why your company is slowly dying. It's bleeding continuously due to poor decisions like these. Do better.
Elise W,
Macon, GATechnician with Luis
Luis is a very professional technician Courteous Took care of his surroundings And very kind
Robert S,
La Grange, ILGreat service
Great service, quickly and correctly fixed problem. Nice and pleasant
Jerica W,
Frederick, MDI don't know what title you want here
He completely fixed my problem. Very personable & easy to work with.
Linda D,
Florence, KY